Loan Review Quality Assurance Lead (QAL)

The role

The Loan Review Quality Assurance Lead (QAL) conducts Quality Assurance (QA) reviews of the Credit Risk Review (CRR) function of independently evaluating and monitoring credit risk and credit management processes within the bank to minimize losses.

QA reviews are an internal control that supports accurate and effective CRR reviews, improves consistency among the various teams that comprise CRR, identifies and communicates best practices, and indirectly prepares CRR for internal (Bank) and external audits or exams.

The QAL will evaluate CRR’s adherence to CRR Procedures Manual and best practices. The QAL conducts team-focused and targeted horizontal reviews and communicates conclusions and findings to the CRR Manager and the VP, Loan Review.

What you’ll do :

Primary Responsibilities :

Reviews and reperforms CRR testing, which may include individual credits or accounts, portfolios, business practices, or credit risk functions;

evaluate the accuracy and completeness of documentation, ensuring the objective of the test is met and conclusions are fully supported.

Aggregates and summarizes QA observations, themes, and conclusions and communicates results to key stakeholders.

Prepares presentations or reports for management.

Identifies deficiencies or inconsistencies and recommends enhancements to existing CRR processes or new processes.

Conducts review work independently with limited input or instruction, but appropriately

solicits consultation and guidance when needed.

Creates and documents an annual QA Plan.

Communicates effectively with CRR personnel and QA Manager throughout reviews.

Participates in special projects, as appropriate, and displays a willingness to help the team achieve its objectives.

What you’ll need : Bachelor’s degree

Bachelor’s degree

Typically more than eight years of applicable experience

Eight years of retail banking credit experience in one or more of the following functions : credit analyst, underwriter, portfolio manager, relationship manager, credit risk review officer, or credit approval officer.

Deep understanding of and working experience with testing and quality assurance principles and methodologies.

Thorough understanding of wholesale (C&I and / or CRE) lending policies, account management practices.

Expert level credit analysis skills and experience to evaluate business unit underwriting and portfolio management processes, loan structure, borrower financial condition, repayment capacity, collateral, exceptions, risk rating, key credit risk drivers, and credit review principles and methodologies.

Strong ability to evaluate and willingness to challenge CRR Management conclusions while conducting QA Review.

Excellent communication skills, and well-developed people skills, including the ability to deal with and react to highly sensitive issues in a confidential and professional manner.

Exceptional time management skills, prioritizing assigned tasks, managing multiple projects, setting achievable delivery dates, and meeting deadlines and escalating as needed.

Experience in banking and / or fintech industry, including regulatory experience

Self-motivated with strong collaboration and influencing skills

Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt to change; comfortable dealing with ambiguity and uncertainty

Nice to have :

Thorough understanding of wholesale (C&I and / or CRE) lending policies, account management practices.

Experience working in Google Docs, Sheets and Slides

Advanced degree; relevant industry certifications, for example, CPA, CCRM, ACAMS; Certified Internal Auditor (CIA); ability to drive innovation, new practices;

experience interacting with regulators (Federal Reserve, OCC, CFPB)

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

Pay range : $134,400.00 - $231,000.00

Payment frequency : Annual

This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.