Nordic Speaking Customer Service for Energy (Oil & Gas) industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. Our team specializes in connecting talented individuals with opportunities across various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We take pride in our recruitment process, which ensures that we match the best candidates with the right employers, making your dream job abroad a reality. Currently, we are looking for a Nordic Speaking Customer Service representative to join a prominent player in the Energy (Oil & Gas) industry. This role offers the chance to work in a dynamic environment where you can utilize your language skills while providing exceptional customer support. If you have a passion for delivering outstanding service and are eager to expand your career in a multinational setting, we encourage you to apply. Join us at Patrique Mercier Recruitment and unlock your potential as you embark on this exciting journey!

Responsibilities

• Provide exceptional customer service support in Nordic languages, addressing inquiries and resolving issues promptly.
• Assist clients with their energy-related needs, including understanding products and services offered.
• Maintain communication with customers via phone, email, and chat to ensure a high level of satisfaction.
• Document customer interactions and update database records as required for follow-up and analysis.
• Collaborate with internal teams to escalate customer issues and ensure timely resolution.
• Stay informed about industry trends and product knowledge to provide informed assistance to customers.
• Participate in training sessions and meetings to improve service delivery and share insights with the team.