Entry Level Field Service Advisor

thyssenkrupp Polysius North America, Inc.
Milwaukee, Wisconsin, United States
Full-time

Your responsibilities

The Entry Level Field Service Advisor is responsible for inspecting the mechanical condition and alignment of rotary kilns and mills and providing maintenance and repair recommendations to our customers.

This position requires extensive travel to customer locations throughout the United States. Travel outside the United States including Canada, South America, and Caribbean Islands, may be required but is not routine.

Duties and Responsibilities :

  • Perform on-site measurements and inspections to evaluate rotary kiln and mill condition.
  • Consult with Engineering and / or Field Advisor Supervisor to analyze measurement data and inspection results.
  • Prepare written reports, for customer use, that detail measurement and inspection results and provide the basis for parts and service recommendations.
  • Meet with customer representatives, such as engineers or plant managers, to discuss equipment condition and measurement results.
  • Maintain equipment, tools, and work area in a clean and orderly manner.
  • This is an advisory position with no direct subordinates.
  • Ensure that Company safety policies, including all procedures, rules and regulations are adhered to at all times.

Education & Experience :

Associates Degree (B.S.) in Mechanical Engineering, Civil Engineering, Engineering Technology or Industrial Technology;

one to three years of related experience and training; or equivalent combination of education and experience.

Required Knowledge & Skills :

  • This position requires a strong mechanical aptitude and the ability to read, analyze, and interpret technical data and drawings.
  • Effective written and verbal communication skills are required.
  • Ability to respond quickly, decisively, and appropriately to equipment problems is very important.
  • Computer skills including Microsoft Word and Excel.
  • A valid driver's license.
  • Ability to pass a pre-employment screening and an ongoing drug screening is required

Preferred Knowledge / Skills, Education and Experience :

  • Previous experience with rotating equipment (i.e. kilns, mills, etc.).
  • Experience in the paper, cement, mining, or mineral industries.
  • Surveying experience.
  • Experience with OSHA or MSHA regulations.
  • Ability to speak fluent Spanish is desirable.
  • Current valid passport.

Your profile

Additional Qualifications :

  • Safety mindset
  • High integrity
  • Self-directed
  • Customer-focused
  • Results- oriented

Travel :

Up to 75% Travel. This position is based in Milwaukee, WI and requires extensive travel to customer locations throughout the United States.

Travel outside the United States including Canada, South America, and Caribbean Islands, may be required but is not routine.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
  • The employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and extreme heat.
  • The work requires using ladders, scaffolding, and catwalks to access elevated areas.
  • The noise level in the work environment is sometimes loud.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee frequently is required to walk, stand, and climb.
  • The employee must occasionally lift and / or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • While performing the duties of the job, the employee must be able to comply with Company safety procedures (including use of personal protective equipment) at all times.

Your Benefits With Us

thyssenkrupp Industrial Solutions recognizes and appreciates the exceptional quality of its employees. We are proud to offer challenging jobs with competitive benefits.

Employees of tkIS USA receive a variety of financial and personal job benefits. The suite of benefits offered is meant as a supplement to your financial package and adds to your total compensation.

Below is a brief summary of benefits which are available to all fulltime employees :

  • Medical & Dental Insurance
  • Vision Coverage
  • Life Insurance - Company Paid
  • STD / LTD - Company Paid
  • FSA & HSA
  • Voluntary Accident
  • Hospital Indemnity
  • Critical Illness
  • Identity Theft Protection
  • 401(k) Plan
  • Roth IRA
  • Supplemental Life & ADD
  • Paid Time Off (25 days per year)
  • Paid Holidays
  • 30+ days ago
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