Application Support Engineer CatsWeb / Data Hub
Charlotte NC- hybrid onsite 3 days in office / 2 days remote
12 months
Client - Duke
PLEASE COMPLETE AND INCLUDE MATRIX UNDER THE JD FOR FASTER REVIEW / SUBMIT
LOCATION DETAILS -noted below
This role will be responsible for the support and development of two applications - CatsWeb and Critical Infrastructure Data Hub (CIDH) applications -ensuring they run smoothly, securely, and evolve to meet future needs.
Required Qualifications
- 5+ years of experience in application development and support.
- CatsWeb or Assurex Experience
- 3+ years Scripting experience (Power BI, Kafka, Python).
- Bachelor s degree in Computer Science or a related field.
- Strong SQL and data structure knowledge.
Key Responsibilities
Assist with the health, performance, and reliability of the vendor application CatsWeb Assurance and an-inhouse on-prem Critical Infrastructure Data Hub application.Design and develop complex software solutions to address business challenges.Translate ideas into actionable user stories and deliver high-quality outcomes.Provide insights and solutions to product owners and business users.Ensure regulatory compliance and apply Human Performance tools during testing and implementation.Lead design / code reviews and uphold best practices in source control and documentation.Communicate complex technical concepts clearly across diverse audiences.Thrive in a fast-paced environment with a growth mindset and passion for learning.