Talent.com
Customer Service Rep

Customer Service Rep

Electrical SpecialistsTopeka, KS, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Kick off a rewarding career with one of the most talented and tight-knit electrical teams around! Electrical Specialists in Topeka, KS is hiring a full-time Customer Service Rep to become a crucial member of our office's daily operations.

Depending on experience, you'll make $15.00 - $30.00 / hour . We also provide excellent benefits and perks , including :

  • Bonus structure
  • PTO
  • Health insurance
  • 401(k) with company match
  • Company parties
  • Flexible schedule
  • Growth opportunities
  • Mentor / apprentice program
  • Uniforms

That's not all!

We also provide our Customer Service Rep with direct coaching through our network and the ability to attend national conferences for professional development opportunities. Invest in your future by joining us!

YOUR SCHEDULE

You'll be in our office Monday through Friday with the option to work from 7 : 00 am to 4 : 00 pm, 8 : 00 am to 5 : 00 pm, or 9 : 00 am to 5 : 00 pm.

YOUR DAY AS OUR CUSTOMER SERVICE REP

You'll be the bridge between our customers and electrical technicians, supporting smooth communication and dispatching processes to complete seamless electrical services. A positive attitude with the ability to stay calm during tense interactions is vital. You'll be responsible for the following :

  • Answering phone calls from customers, responding to questions, explaining our services, and addressing concerns
  • Efficiently scheduling service calls to maximize technician workflow
  • Dispatching technicians to jobs based on location, skill set, DISC profile, and client personality
  • Making outbound phone calls to check in with clients and ensure satisfaction
  • Tracking KPIs and metrics to measure efficiency and effectiveness
  • WHAT WE NEED FROM YOU

    While qualifications are important, we're really focusing on finding someone who's the right cultural fit! That means being a team player who's committed to working together and winning together. If that sounds like you, and you meet the following, you could be our new Customer Service Rep :

  • At least 1 year of experience in customer service
  • Positive, team-oriented attitude
  • Ability to roll with the punches and stay upbeat and professional during difficult situations
  • Ability to communicate and collaborate with a team
  • Proficiency with computers and standard office software (Excel, Word, etc.)
  • Strong digital literacy
  • Ability to learn and effectively use new online tools, such as AI
  • Commitment to showing up for our customers and field crews
  • Comfort with multitasking and scheduling
  • Bilingual communication skills would be a bonus!

    OUR TEAM

    At Electrical Specialists, we operate according to the "Win, Win, Win" equation, meaning our entire team works together, succeeds together, and grows together. Serving Topeka and the surrounding areas, we specialize in residential services, repairs, and installations. We're very serious about our workplace culture, and we're building a team that aligns with our core values, collaborative spirit, and commitment to client satisfaction. If you're ready to build a fulfilling career with a team that truly respects you and supports your growth, join us!

    Support seamless dispatching efforts and make a positive impact by completing our short initial application today!

    Must have the ability to pass a background check and drug screening test.

    Job Posted by ApplicantPro

    Create a job alert for this search

    Customer Service Rep • Topeka, KS, US

    Related jobs
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashHolton, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashSaint Marys, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    Insurance Sales Rep

    Insurance Sales Rep

    Mike Rumford AgencyTopeka, KS, US
    Full-time
    Lets talk about a rewarding career in the insurance industry!.The Mike Rumford Agency, a trusted, award winning Allstate agency in Topeka, is seeking a confident, motivated, and personable individu...Show moreLast updated: 12 days ago
    • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashOttawa, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Customer Service Rep (Ottawa, KS)

    Customer Service Rep (Ottawa, KS)

    Domino's FranchiseOttawa, KS, US
    Full-time
    Domino’s Customer Service Reps perform customer service duties and pizza making duties.They are responsible for providing quality customer service as well as making our delicious food with pr...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Customer Service Leader

    Assistant Customer Service Leader

    KrogerLawrence, KS, US
    Full-time
    Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in re...Show moreLast updated: 7 days ago
    • Promoted
    Customer Service Representative – Healthcare (Part Time) - $1,000 new hire bonus and up to $2,400+ in other potential bonuses!

    Customer Service Representative – Healthcare (Part Time) - $1,000 new hire bonus and up to $2,400+ in other potential bonuses!

    MaximusLawrence, KS, US
    Part-time
    Customer Service Representative – Healthcare (Part Time).Customer Service Representative – Healthcare .Location : On-site in Lawrence, KS . Schedule : Limited-Service Part-Time schedules available...Show moreLast updated: 23 hours ago
    • Promoted
    CT Technologist, FT Nights South Overland Park

    CT Technologist, FT Nights South Overland Park

    AdventHealth Shawnee MissionMcLouth, KS, US
    Full-time
    CT Technologist, South Overland Park campus.All the benefits and perks you need for you and your family : .Vision, Medical & Dental Benefits from Day One. Student Loan Repayment Program.Received Magne...Show moreLast updated: 2 days ago
    • Promoted
    Customer Service Rep(09632) 1008 W 23rd St Lawrence KS

    Customer Service Rep(09632) 1008 W 23rd St Lawrence KS

    Domino's FranchiseLawrence, KS, US
    Full-time
    Come work for GM Pizza LLC, a locally owned and operated, independent Domino's Franchise! We offer the most flexible hours, a great work environment and healthcare benefits that start as soon a...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative – Healthcare - $1,000 new hire bonus and up to $2,400+ in other potential bonuses!

    Customer Service Representative – Healthcare - $1,000 new hire bonus and up to $2,400+ in other potential bonuses!

    MaximusLawrence, KS, US
    Full-time
    Customer Service Representative – Healthcare.Customer Service Representative - Healthcare .Location : Lawrence, KS (On-site Position) . Schedule : Limited-Service Full-Time positions available .Site H...Show moreLast updated: 23 hours ago
    • Promoted
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDashSaint Marys, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDashValley Falls, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    LF Sales Rep

    LF Sales Rep

    Leaf HomeTopeka, KS, US
    Full-time
    LeafFilter Gutters and Gutter protection.No cold calling- no sweepstake giveaway- real people confirming your leads.Are you tired of cold calling looking for new business? Tired of the constan...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Rep

    Customer Service Rep

    Michelle Martin Agency, Inc - American Family Mutual InsuranceSaint Marys, KS, US
    Full-time
    Competitive hourly pay rate plus commission and / or bonuses.Customer Service Representative.Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up.Assists the ag...Show moreLast updated: 28 days ago
    • Promoted
    • New!
    Sr. Vaccine Customer Rep., Fairfax, VA

    Sr. Vaccine Customer Rep., Fairfax, VA

    Kansas StaffingTopeka, KS, US
    Full-time
    Job Title : Vaccine Customer Representative (VCR).The Vaccine Customer Representative (VCR) supports customers by providing clinical information on the company's vaccines, as well as education and r...Show moreLast updated: 15 hours ago
    • Promoted
    • New!
    Strategic Services Sales Rep-Healthcare

    Strategic Services Sales Rep-Healthcare

    Kansas StaffingTopeka, KS, US
    Full-time
    Job Description • • This role requires an accomplished sales leader with a proven track record in both Account Management and new business development, combined with a deep understanding of the healt...Show moreLast updated: 15 hours ago
    • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDashHolton, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDashValley Falls, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago