Talent.com

Call centre supervisor Jobs in Topeka, KS

Create a job alert for this search

Call centre supervisor • topeka ks

Last updated: less than 1 hour ago
  • Promoted
Area Supervisor

Area Supervisor

Ross StoresTopeka, KS, US
Full-time
Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Associate-Medicaid Call Center

Customer Care Associate-Medicaid Call Center

ConduentTopeka, KS, United States
Full-time
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 3 days ago
  • Promoted
Dispensing Nurse - LVN / LPN (On-Call)

Dispensing Nurse - LVN / LPN (On-Call)

BayMark Health Services CareersTopeka, Kansas, US
Full-time
Per Diem - Dispensing Nurse – LPN / LVN.Licensed Practical Nurse / Licensed Vocational Nurse to dispense prescribed medications as part of a treatment team in partnership with Physicians and Nursing ...Show moreLast updated: 30+ days ago
  • New!
Shift Supervisor

Shift Supervisor

Papa Murphys MidwestTopeka, Kansas, United States, 66604
Full-time
You are applying for work with Papa Murphy’s Midwest, a franchisee of Papa Murphy’s, not Papa Murphy’s International, Inc. If hired, the franchisee will be your only employer.Franchisees are indepen...Show moreLast updated: 6 hours ago
  • Promoted
Housekeeping Supervisor

Housekeeping Supervisor

Royal Lahaina ResortTopeka, KS, US
Full-time
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 6 days ago
  • Promoted
Housekeeping Supervisor

Housekeeping Supervisor

Highgate HotelsTopeka, KS, US
Full-time
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 6 days ago
Dispensing Nurse - LVN / LPN (On-Call)

Dispensing Nurse - LVN / LPN (On-Call)

BayMark Health ServicesTopeka, US
Full-time
Per Diem - Dispensing Nurse – LPN / LVN.BAART Programs is looking for a detail oriented and empathetic Licensed Practical Nurse / Licensed Vocational Nurse to dispense prescribed medications as...Show moreLast updated: 30+ days ago
  • Promoted
Supervisor - Substance Abuse

Supervisor - Substance Abuse

KVC Health SystemsTopeka, KS, US
Full-time
Now Hiring : Supervisor of Substance Abuse Services.Will also work closely with Metro area as well.Are you a licensed addictions counselor with a passion for leadership and helping families thrive? ...Show moreLast updated: 30+ days ago
Shift Supervisor

Shift Supervisor

Freddy's Frozen Custard & SteakburgersTopeka, KS, US
Full-time
The position also works to control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality. Full-Time position with benefits; Competitive pay b...Show moreLast updated: 30+ days ago
  • Promoted
On-Call Crisis Clinician

On-Call Crisis Clinician

Family Service and Guidance Center of ToTopeka, KS, US
Part-time
Take after-hours crisis calls and determine the best way to provide support at the time by talking to the client over the phone, providing an in-person crisis session, facilitating hospitalization,...Show moreLast updated: 30+ days ago
  • Promoted
Operations Supervisor

Operations Supervisor

Dayton FreightTopeka, KS, US
Full-time
Stable and growing organization.Professional, positive and people-centered work environment.Comprehensive benefits package : Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacatio...Show moreLast updated: 30+ days ago
  • Promoted
Underwriting Supervisor

Underwriting Supervisor

KAIATopeka, KS, US
Full-time
Kansas Mutual Insurance, an AM Best A-rated company around since 1895, is looking for a hard working underwriting supervisor to oversee the day-to-day operations of our underwriting department and ...Show moreLast updated: 30+ days ago
  • Promoted
Department Supervisor

Department Supervisor

Home Depot (Retail)Topeka, KS, US
Full-time
Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.In addition, they pro...Show moreLast updated: 30+ days ago
Shift Supervisor

Shift Supervisor

Kansas King Inc.Topeka, Kansas, United States, 66611
Full-time
The Hourly Shift Supervisor is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSS supports the Restaurant Ge...Show moreLast updated: 30+ days ago
Store Supervisor

Store Supervisor

Scooter\'s CoffeeTopeka, KS, US
Part-time
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee ...Show moreLast updated: 30+ days ago
  • Promoted
STORE SUPERVISOR

STORE SUPERVISOR

Scooter's CoffeeTopeka, KS, US
Full-time
Scooter's Coffee Franchise Opportunity.Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one o...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Business Partner-Ppl Team

Business Partner-Ppl Team

One CallTopeka, KS, US
Full-time
Join Our Team and Make a Difference!.Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supp...Show moreLast updated: less than 1 hour ago
  • Promoted
Supervisor Quality Performance

Supervisor Quality Performance

Blue Cross and Blue Shield of KansasTopeka, KS, US
Full-time
Supervisor of Quality Performance.The Supervisor of Quality Performance is responsible for leading a high-performing team in the end-to-end abstraction of healthcare data, including prospective, re...Show moreLast updated: 11 days ago
  • Promoted
Patient Access Supervisor

Patient Access Supervisor

Ensemble Health PartnersTopeka, KS, US
Full-time
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.They offer end-to-end...Show moreLast updated: 30+ days ago
  • Promoted
Delivery Service Supervisor

Delivery Service Supervisor

SyscoTopeka, KS, United States
Full-time
Shift Schedule : Tuesday through Saturday, from 3 AM to 12 PM.The selected candidate will be provided with a company cell phone to respond to calls o. This is an Operations position responsible for s...Show moreLast updated: 30+ days ago
Area Supervisor

Area Supervisor

Ross StoresTopeka, KS, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions :

  • Maintaining Safe & Secure Environments :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms :
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :
  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • Competencies :
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • Physical Requirements / ADA : Ability to use all Store equipment, including PDTs, registers and PC as required. Ability