Call centre supervisor Jobs in Kansas City, KS

Warehouse Supervisor

3rd Shift- Sunday-Wednesday 7:00PM-5:30AM.

What You’ll Do

• Enforce safety rules and regulations

• Responsible for day-to-day execution of the strategic vision of the company for our work area. Plan work assignments and manage manpower to meet operational needs.

• Monitor employees and the work process to ensure proper completion according to company standards. Oversee your work area and support your team’s success through observations and coaching.

• Validate payroll for team members

• Conduct interviews and select candidates who are a good fit for the company

• Evaluate employee performance and prepare performance appraisals

• Resolve employee problems and collaborate with employees, peers, and other stakeholders to facilitate problem resolution. Collect your teams’ feedback and developing a way to drive efficiency through your team.

Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization.

What you need to succeed:

• Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.

• Be an active participant in contributing to a successful safety culture in the facility.

• Minimum years of 2 years’ experience; 5 preferred of relevant work

• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources.

• Basic to intermediate knowledge of Word, Outlook and Excel

• Bachelor’s Degree in a related field or equivalent experience.

• Ability and willingness to work non-traditional shifts and hours.

• Ability to process Information including calculating, auditing, analyzing, and/or verifying information or data.

• Interacting with computers to set up functions, enter data, or process information.

• Strong Communication skills - Communicating with superiors, peers, or subordinates

• Ability to operate vehicles, mechanized devices, or equipment

• Maintain safe work environment

Compensation Details:

$64700 - $81000 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Semi-Monthly Pay

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)

• 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire

• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents

• Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation

• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review

• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

• Birth/Adoption bonding paid time off

• Adoption cost reimbursement

• Identity theft protection

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