Customer Service Representative

Temp Customer Service rep / Admin needed til 12 / 31 / 2025

$19 / hr

Dallas, TX 75220

100% on site

7am-4pm

Job Summary :

We are seeking a dedicated and personable Customer Service Representative to join our team. This role is responsible for delivering exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.

Key Responsibilities :

• Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person.
• Resolve customer complaints and issues with empathy and efficiency.
• Maintain detailed records of customer interactions, transactions, comments, and complaints.
• Provide accurate information about products, services, and policies.
• Collaborate with other departments to ensure customer satisfaction.
• Identify and escalate priority issues when necessary.
• Follow up with customers to ensure resolution and satisfaction.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.