Social Services HR Generalist

Human Resources Generalist

Under general supervision, this position is responsible for providing a full range of support to assigned departments in various human resources functional areas such as benefit administration, talent acquisition, employee relations, classification & compensation, performance management, and workforce development. Reports to Director of Social Services.

Functions as a strategic partner to assigned departments by providing guidance and assistance in the areas of recruitment and selection, employee relations, performance management, classification and compensation; reviews personnel actions and provides recommendations to ensure consistent application of human resources policies and procedures.

Coordinates recruitment and employment activities by developing recruitment strategies, conducting job analysis, revising job descriptions, screening and evaluating applicant qualifications, developing or reviewing interview questions; participates on interview panels; attends career fairs, develops and maintains relationships with employment agencies, universities and other recruitment sources.

Assists with benefit administration to include responding to inquiries regarding the city's health insurance plans to include dental, vision, flexible spending accounts, life insurance, legal care plan, and deferred compensation programs.

May serve as a liaison between employees and insurance providers to resolve benefit related issues.

Responsible for reviewing reclassification requests; performs salary analysis; establishes job requirements and standards; develops job descriptions and recommends appropriate classification and placement of jobs; conducts and responds to salary surveys as appropriate.

Develops and conducts training and educational programs for all levels of employees to include new employee and supervisors' orientation and other professional development trainings; serves on project teams, and conducts exit interviews.

Performs other duties as assigned.

Knowledge of human resources and modern business principles, theories and practices to include EEO, FLSA, FMLA, ADA and related laws and regulations in municipal government. General knowledge of organizational development including training principles and practices. Knowledge of recruitment and selection.

Knowledge of employee benefit programs and medical services administration.

Knowledge of principles and processes for providing customer service. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.

Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving routine matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one.

Utilizes a personal computer with word processing, spreadsheet, and related software to effectively complete a variety of administrative tasks with reasonable speed and accuracy.

Uses logic and reasoning to understand, analyze, and evaluate complex situation; performs additional research to identify the strengths and weaknesses of alternative solutions, conclusions or approaches.

Plans and organizes daily work routine. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Implements work activities in accordance with priorities and estimated schedules.

Ability to develop and maintain cooperative and professional relationships with employees and all levels of management to include representatives from other departments and organizations.

Ability to effectively communicate ideas and proposals verbally and in writing, to include the preparation of detailed reports and statistics. Ability to handle a variety of complex human resources issues with tact and diplomacy and in a confidential manner.

Ability to perform arithmetic and statistical applications. Ability to employ basic math principles and practices in the analysis and reporting of data.

Bachelor's degree in Business Administration, Human Resource Management, or related field with 2 to 3 years of related experience or any equivalent combination of education and experience. Professional certification or designation preferred. An acceptable general background check to include a local and state criminal history check.