IT Systems Administrator - Onsite / Hybrid

Job Description

Job Description

Description

This is NOT a fully remote role and does require the candidate reside in Jacksonville, FL.

At iVenture, we are more than just an IT company; we are a team of problem solvers and critical thinkers who personalize service and aim to do it right the first time. For over two decades, iVenture has built a legacy of excellence in solving IT problems with a relentless commitment to service, impacting our clients every day with expertise, execution, and experience.

Please only apply if you meet the below criteria and are local to Jacksonville, Fl.

The Impact You Will Create

As a Network Administrator - Onsite, you will play a critical role in enhancing client satisfaction by delivering personalized, on-site support that strengthens relationships and delivers on our service of great technical expertise. You will help to improve operational efficiency by handling complex issues that remote teams cannot, preventing service bottlenecks.  This ensures the company can meet diverse client needs and maintain high service quality.

Who You Are

A dynamic IT professional with :

• A Bachelor’s Degree in a related field or equivalent experience
• 5+ year(s) supporting current windows server and desktop technologies, and client / server applications in a windows-based network environment. Specifics include :

Microsoft Windows Server (latest OS) and Exchange Online (or enterprise mail systems)

Cisco

Your Key Contributions and Responsibilities

We are seeking a self-starter with excellent customer service and communication skills :

A Day in the Life

This role is a blend of flexibility, technical expertise, and a strong customer focus. With a "can-do" attitude and team mentality, you will begin the day prepared to handle a variety of tasks, knowing that priorities can shift at any moment. Effective time management is crucial as you balance multiple responsibilities, all while maintaining clear communication and delivering high-quality service – listening to clients’ needs and providing thoughtful, effective support to ensure client satisfaction.

When faced with complex issues, you follow proper escalation procedures to ensure a smooth resolution and you have a drive and motivation to learn and grow, constantly seeking ways to improve your skills and knowledge.

Given the need for on-site client visits, you require a valid driver's license and reliable transportation. Smoking is prohibited at all client sites and iVenture offices.  Successful applicants will also undergo criminal, employment, credit, and motor vehicle background checks to ensure alignment with our high standards.

Why This Role Matters

You will bridge the gap between remote support and hands-on-technical support.  Your presence at client sites allows for quick resolution of issues that can’t be solved remotely, minimizing downtime and ensuring smooth business operations.  You will :

A Place to Thrive : Robust Benefits and Fair Compensation

A Culture Like No Other

iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture. Join iVenture Solutions, where your work impacts every day, driving resolutions and inspiring change for a better, more efficient, and secure future.