Business Operations Manager - Digital Media & AdTech - Global Business Solutions - New York

Business Operations Manager - Digital Media & AdTech - Global Business Solutions - New York

The North America Global Business Solutions (NA GBS) team is a strategic and consultative partner to the largest advertisers and agencies in the world, helping them to develop TikTok solutions that build businesses and brands across our integrated suite of advertising products.

About the Role : We are looking for a talented Business Operations Manager to join our team in New York. This role will own strategic program planning, management and execution across a select portfolio of North America-based Key Accounts in partnership with Key Account Leads / Directors, cross-functional partners and clients.

The ideal candidate is a strategic operator who thrives at the intersection of sales and business operations, playing a critical role in enabling our sales teams and driving revenue growth by leading the development of scalable infrastructure and effective enablement initiatives.

Responsibilities :

• Lead program planning, management, and delivery of global strategic projects and programs for TikTok's North America based clients, with a focus on ROI maximization and growth
• Create compelling GTM sales collateral and program materials to drive program awareness and engagement
• Own client program tracking, reporting, and budget management, ensuring effective program delivery, utilization and finances
• Partnering with our sales team, establish strong external relationships with our clients, acting as primary program operations and delivery contact for our strategic partnerships
• Serve as cross-functional liaison providing operational guidance to internal partners spanning creative, content, measurement, research, product, and finance
• Lead process improvements and new initiatives to elevate Business Operations team effectiveness, including optimizations of systems and business tools
• Analyze data and insights to inform strategic program plans, defining key objectives / KPIs and identifying growth opportunities

Qualifications

Minimum Qualifications :

Preferred Qualifications :

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

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