Administrative Assistant

Job Description

Job Description

This position is responsible for providing high quality customer service to clients while working effectively with providers and insurance carriers. This position requires strong communication skills and high attention to detail.

RESPONSIBILITIES :

• Checking clients in by confirming and verifying their address, phone numbers, e-mail address, and credit card on file. Update and verify insurance. When a client has new insurance, the admin will add the new insurance and map to payer. Will work with the client on balances and taking payments.
• Answer phones, take payments over the phone, answer client questions, manage cancellations and rescheduling of appointments. Send out telehealth links.
• Scheduling and rescheduling of clinic clients.
• Completing and scheduling initial Med Management and Therapy intakes.
• Processing record requests when Covenant Family Solutions is requesting. Respond to and invoicing for external record requests.
• Process Paperwork and ensure appropriate paperwork is in the file.

Informed Consent

Requirements :

Competencies / Qualifications (Knowledge, Skills, and Abilities) :

Education :

Experience :

Other

Covenant Family Solutions conducts background and refernces checks on all persons being offered employment.