Campus Director of Information Technology

Position Summary :

The Campus Director of Information Technology (CDIT) is responsible for providing technology service leadership on a campus under CT State Associate Vice President of Technology Operations.

The CDIT works collaboratively with Academic Technology Managers (ATM), Enterprise Technology Managers (ETM) and CSCU Shared Services Managers to support the effective adoption and ongoing use of enterprise shared technology services, administrative and academic technologies utilized within the respective campus.

The CDIT ensures priorities and guidance provided by ATMs and ETMs are carried out on a campus.

Example of Job Duties :

Under the direction of the Associate Vice President of Technology Operations, the Campus Director of Information Technology is responsible for responsible for providing technology service leadership through effective performance in these essential duties :

• Assists with the supervision of enterprise shared technology / administrative technology support staff and academic technical support staff on a campus.
• Coordinates service goals based on service needs, strategies to support, metrics to evaluate effectiveness, and reporting mechanisms to ensure enterprise shared technology services, administrative and academic technology services on a campus are meeting the needs of the CT State organization.
• Management of campus-based Technology Service Organizational (TSO) technical staff supporting enterprise shared technology services, and administrative and academic technology services at the respective campus.
• Oversee daily administrative tasks and campus-related functions.
• Provide supervision, selection, management, and evaluation of campus-based technical support staff.
• Analyze the resources needed to fulfill the campus’s technology service obligations including the development of cost / benefit analysis and long-term forecasts of technology service requirements.
• Prepare fiscally sound budgets and expected results of expenditures in support of campus-based enterprise shared technology services, and administrative and academic technologies.
• Aid in the preparation, maintenance, and coordination of disaster recovery plans for consistent business operations on a campus.
• Engage in professional development to maintain continual growth in professional skills and knowledge essential to the position.

Provides direct training to technical staff for related enterprise shared technology service, and administrative and academic technology requirements.

• Provide onsite and remote technical support for workstations, applications, network services, software, printers, Wi-Fi, etc.
• Providing support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc.
• Managing campus backup and business continuity systems.
• Maintain / Upgrade / Update campus servers, network equipment, software, and other core services.
• Work with other regional IT team members and managers to collaborate on successful deployment of enterprise-wide initiatives.
• In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of : Attendance and participation at convocation and commencement ceremonies;

Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings.

These may involve attendance at evening or weekend events.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student.

They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

Minimum Qualifications :

Bachelor’s degree in computer science or related technological discipline together with three (3) or more years' experience in computer system, network and software design, development and implementation with three (3) or more years of experience in supervision of others;

or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following :

Proven ability to serve as an effective member of a management team, be an effective leader to a team of highly trained personnel and consultants;

and interact effectively with technical staff, technical service customers, auditors, consultants, vendors, and stakeholders at all levels.

• Excellent interpersonal and collaborative skills, and the ability to communicate technical concepts to technical and nontechnical audiences.
• Experience managing, evaluating, training, sourcing and disciplining technical staff.
• Experience working within a complex organization, interacting with and influencing multiple stakeholders.
• Proven track record and experience in developing technical solutions, technical standards, policies, and procedures, as well as successfully executing solutions to achieve the objectives of customers within a dynamic environment.
• Knowledge of common operational management frameworks with detailed knowledge of IT Service Management (ITSM.)

Substitutions Allowed :

Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references.

Exceptions to the degree requirements may be made for compelling reasons.

Preferred Qualifications :

• Master’s degree in computer science or related technological discipline.
• Experience working in higher education in managing / maintaining network and servers.
• Microsoft Certified : Azure Virtual Desktop Specialty or similar.
• Experience with Windows and Mac operating systems (OS) in an Academic environment.
• Experience with SNOW (Service Now).

Starting Salary :

Anticipated Salary; $85,993 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.

Benefits include generous leave policies; ; and many choices for . You also have access to many additional benefits to save for retirement, protect your family & more with Tuition reimbursement may apply if applicable.