Assistant Facilities Manager

Assistant Facilities Manager (AFM)

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Transform Facilities at JLL - We're looking for an Assistant Facilities Manager (AFM) to join our IFM team on a large tech client account. Assist the Facilities Manager in the delivery of services to operate and maintain IBM's Tucson campus, including customer / client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting IBM's corporate real estate goals and objectives.

Location : Austin, TX 78758

Schedule : On-site, Monday-Friday, 7 : 00 AM to 7 : 00 PM (The schedules will be adjusted / determined by the on-site JLL FM. The position will be paid O / T with the expectation of availability)

Reports to : Facilities Manager

Travel requirements : There will eventually be 2 main sites within Austin. This position would potentially go between the two sites on an as needed basis - not regularly. The primary focus will be the Domain 12 site. There will be no "planned" travel outside the Austin area.

What this job involves :

The AFM is directly in-charge of building initiatives under the direction of the Senior Facilities Manager. The AFM's responsibilities include the implementation and execution of programs designed to ensure client and user satisfaction along with the daily management, oversight, and coordination of facility management activities. The AFM will function as liaison between the Facilities Manager and other JLL personnel, our client, vendors, and contractors as to ensure thorough understanding and implementation of facility management objectives.

What your day-to-day will look like :

Manages, oversees, and coordinates daily facility management activities such as HVAC, electrical, plumbing, fire / life / safety system, landscaping, exterminating, BMS, etc.

Coordinates with site and contractors to ensure good customer service.

Request proposals, schedule and inspect all maintenance and repairs from onsite vendors and contractors.

Works with Facilities Manager in the development and management of the annual operating budgets

Reviews proposals for repair and maintenance work in accordance with JLL and client procurement policy and operating budget.

Liaison with vendor partner services.

Assists with Pilot Programs, innovations and special projects.

Performs tours / inspections of the properties.

Establishes working relationship with client and contractors to ensure that Building services are being provided to the satisfaction of building occupants.

This is an onsite position.

Manage the work order process from creation to reporting.

Work with leadership to process invoices from PO creation to invoice coding.

Create / edit monthly reports for work orders, budgets, initiatives, and projects.

Provide support for our move management team.

Provide instruction and training to JLL personnel, vendors and contractors.

Perform other duties as assigned.

Required Qualifications :

High School Diploma or equivalent.

Valid Drivers license required.

Minimum of (3)+ years of proven facilities management experience including managing hard and soft services as a 3rd party provider.

Working knowledge of facility systems such as HVAC, electrical, plumbing, fire / life / safety system, BMS, water treatment, plumbing, electrical.

Computer proficiency with MS Office (Excel, Word, PowerPoint, Outlook), Tableau, Computerized Maintenance Management System (CMMS), SharePoint, etc.

Strong leadership skills, customer service skills and interpersonal skills with his / her associates, clients and vendors.

Knowledge of applicable financial and accounting terms and principles as they apply to commercial property management.

Strong client service orientation with the ability to provide information and respond to questions from groups of managers, customers, and the Vendors.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Ability to respond to common inquiries or complaints from clients, co-workers, vendors, contractors and supervision.

Preferred Qualifications :

Proficiency with computerized maintenance management systems (CMMS) such as Maximo.

Associate / Technical degree or equivalent combination of education and experience.

Self-starter and self-directed.

Outstanding communication, presentation and analytical skills with the ability to read, analyze, and interpret technical documents.

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions.

Comprehensive Medical, Dental & Vision Care.

Paid parental leave at 100% of salary.

Paid Time Off and Company Holidays.

Early access to earned wages through Daily Pay.