BENEFITS AND PERKS :
- Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked
- Paycheck Advancement Program
- Hotel Travel Discounts
- Supplemental Insurance
- Employee Assistance Program
- Employee Meals
For eligible employees :
- Insurance - Medical, Dental, Vision, Life and AD&D
- 401(k) Plan with Employer Match
QUALIFICATIONS :
- Principles of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
- Food and beverage products, preparation, handling and service techniques, and other food and beverage standard operating procedures.
- Health codes, food sanitation and safety practices.
- State liquor service regulations.
- Standard cash handling procedures.
- Answer guest questions regarding menu items, describe ingredients and preparation of each dish and make knowledgeable suggestions.
- Communicate effectively in the English language, both in writing and verbally.
- Add, subtract, multiply and divide to accurately handle money, give correct change, balance till and prepare cash drops.
- Demonstrated proficiency with Point of Sale (Micros preferred) computer system or similar.
- Serve alcohol responsibly.
- Adapt to constantly changing situations and personalities ensuring quality service to all guests by maintaining a friendly, professional and courteous demeanor at all times.
- Establish and maintain a positive professional relationship with co-workers to ensure efficient food and beverage service and overall guest satisfaction.
- Acknowledge, understand and abide by company programs, policies, procedures and brand standards.
- Present a professional appearance, wear appropriate uniform and slip resistant footwear according to the standards of the position and company policy.
- High school diploma or equivalent.
- One year food service experience.
- Valid Food Handlers Permit required.
- Valid Alcohol Server Permit required.
PHYSICAL REQUIREMENTS :
Medium Work : Exerting up to 50 pounds of force occasionally, and / or up to 20 pounds of force frequently, and / or up to 10 pounds of force constantly to move objects.
Position requires ability to exert well-paced mobility for up to 8 hours to escort guests to tables and move around dining room, carrying large trays on a continuous basis throughout shift, visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.
Must be able to stand, walk, bend, grasp, lift, carry, push, pull, reach and see.
Drug Free Workplace, Equal Opportunity, E-Verify Employer
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