Laboratory Support Specialist - Banner Gateway

Administrative Services Position

Primary City / State : Gilbert, Arizona Department Name : Surgical Pathology-Gateway Work Shift : Day Job Category : Administrative Services Find your Voice, Passion, & Purpose We are proud to offer new base pay rates starting at $21.83 per hour!

POSITION SUMMARY

This position provides administrative support to onsite department leadership. Using organizational and communication skills, this position interacts with physicians, pathologists, clients and employees while prioritizing and completing patient case responsibilities. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

CORE FUNCTIONS

• Manages information and communication flow via telephone, electronic mail, and interaction with departments, operations, leadership, medical staff, and outside vendors. Coordinates and follows through on requests requiring problem-solving with highly confidential, sensitive, time-sensitive and complex decision-making calls and questions with a high degree of accuracy. Uses independent judgement to escalate issues to management.
• Understands the complexity of the material loan process, including the legal and liability ramifications. Prepares and sends specimens for outside consults or testing and processes material loan requests; receives and processes incoming slides for testing or pathologist review and follow up. Tracks and troubleshoots outstanding laboratory / surgical pathology results. Maintains required databases for tracking all materials. May prepare patient result reports or other communications based on case type, schedule, workload and case priority and distributes them to leadership.
• May prepare, collate, and distribute data for quality and regulatory needs, including but not limited to; legal holds, laboratory certification records, hospital and system committee requirements. May prepare slides and other necessary information for hospital tumor board presentations, quality assurance activities and initiatives.
• May support timekeeping information for department, working with management and employees to ensure timely and accurate MyTime edits, MyTime sign-off and historical adjustments.

MINIMUM QUALIFICATIONS

PREFERRED QUALIFICATIONS

EEO Statement : EEO / Disabled / Veterans

Our organization supports a drug-free work environment. Privacy Policy

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. EOE / Female / Minority / Disability / Veterans Banner Health supports a drug-free work environment.