Senior IT Computer Support Specialist #6529

Overview

GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Weston, FL and will be a fully onsite position.

Responsibilities

• Provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance
• Support Microsoft Windows environments, repair / replace system peripherals, and maintain configuration management data and documentation
• Install software patches, updates, and upgrades, including remote server and workstation administrations
• Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance
• Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves
• Create, update, and track service call requests, and stage and take down end user workstations and associated equipment

Qualifications