Clinical Quality Analyst (Fresno, CA)

Description

The Public Mental Health Partnership (PMHP) is seeking to hire a full-time Clinical Quality Analyst ( CQA ) to conduct fidelity reviews for ACT / FACT teams across California , as part of its work as a California Center of Excellence (COE) under the BH-CONNECT Initiative . The CQA will conduct fidelity reviews on-site (in person) at team sites in public mental health clinics; extensive travel is expected.

By independently completing semi-structured interviews, medical record reviews, structured observation, and consultation with other CQAs, the CQA will monitor sites throughout California to ensure fidelity to ACT / FACT requirements.

Duties include, but are not limited to :

Maintain impeccable datasets and documents, ensuring data security and privacy.

Analyze collected, complex data and translate into ratings for fidelity scale, and write audience-appropriate, narratives and reports on key findings to share with multiple stakeholders

Based on fidelity review, provide coaching and support to ACT / FACT teams to enhance service delivery

Coordinate cross-functionally with leadership, other CQAs, and other core staff, to flexibly respond to changing needs to complete timely fidelity reviews and reporting, and oversee the full cycle of the QA process for their assigned ACT / FACT sites

Assist training team in developing curriculum, and deliver training both in-person and virtually

Extensive travel to clinic sites for onsite fidelity review, to local sites and, at times, to other parts of California.

Travel : Please note th is position if flexible-hybrid. Frequent travel to sites in Central California and surrounding regions (and potentially California at large) will be required. When necessary, occasional travel to the UCLA office will be required.

Pay Range : The salary to be offered will be determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is$70 ,900 .00 - $ 145,200 .00annually.

Qualifications

Required :

Bachelor's degree in a mental / behavioral health-related field or an equivalent combination of education and experience

Direct experience working in, and / or leading, community-based, multidisciplinary, mental and / or behavioral health teams

Proficiency with MS Office software, including Word and Excel

Experience communicating complex information to people with varying levels of education / training and different learning styles

Demonstrates strong interpersonal style that facilitates stakeholder engagement, and is person-centered, strength-based, and recovery-oriented

Ability to analyze and synthesize large amounts of data and prepare clear reporting and recommendations for clinic sites throughout California

Experience leading or participating in program evaluations, fidelity reviews, quality assurance, quality improvement, and / or data-driven quality monitoring processes in clinical settings

Ability to work both collaboratively and autonomously

Must have access to reliable transportation for travel to service delivery sites throughout within county, to neighboring counties, and / or California at large

Highly Preferred :

Advanced degree in a mental / behavioral health related field i.e. MSW, PhD, MA, PsyD, PhD or EdD

Demonstrated thorough knowledge of evidence-based clinical models for serving individuals with severe mental illness such as Full Service Partnership (FSP), Assertive Community Treatment (ACT), Forensic Assertive Community Treatment (FACT), Housing First, Critical Time Intervention (CTI), Intensive Case Management (ICM), and / or similar programs

Knowledge of the mental health issues impacting individuals experiencing severe mental illness, homelessness, and / or co-occurring disorders

Experience providing clinical support, including training / consultation, for staff at remote sites who are dealing with challenging cases and caseloads

Training expertise focused on the complex issues faced by community-based,multidisciplinary, mental and / or behavioral health teams and their clients

Preferred :

Familiarity with collaborative workspaces, such as Google Drive, Box, and / or SharePoint