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Customer Service Representative - State Farm Agent Team Member

Chris Prather - State Farm Agent
Lubbock, TX, US
Full-time
Benefits :
  • 401(k)
  • 401(k)
  • Competitive salary
  • Paid time off
  • Position Overview

    State Farm Insurance Agent located in Lubbock, TX is seeking an outgoing, career-oriented professional to join their team.

    As a State Farm team member for Chris Prather - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

    Responsibilities

    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Work with the agent to establish and meet marketing goals.
    • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
    • Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...

    • 401K
    • Salary
    • Paid time off (vacation and personal / sick days)

    Requirements

    • Interest in marketing products and services based on customer needs
    • Excellent interpersonal skills
    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Able to learn computer functions
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Ability to make presentations to potential customers
    • Ability to assess customer needs and conduct effective interviews
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)
    • 10 days ago
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