Internal Operations Specialist

Our client is an innovative organization in the education and training space, committed to streamlining learning through technology, structure, and operational excellence. They foster a collaborative, growth-oriented culture where efficiency and impact go hand in hand.

Location :

Fully Remote (9 AM 5 PM EST)

Role Overview :

The Internal Operations Specialist will play a key role in organizing internal systems, managing documentation, and supporting leadership through effective meeting management and operational coordination. The ideal candidate is proactive, highly organized, and tech-savvy, with a proven ability to manage digital workflows and optimize internal processes in a fast-paced environment.

Key Responsibilities :

Systems & Organization :

Oversee the companys digital organization across Microsoft 365, Teams, SharePoint, OneDrive, and Google Workspace.

Develop and maintain clear folder structures, naming conventions, and permission frameworks.

Create and manage internal documentation systems with version control and easy access.

Meetings & Documentation :

Coordinate internal and leadership meetings, ensuring agendas, notes, and follow-ups are well managed.

Track and follow up on action items and maintain records of meeting cadences.

Prepare detailed agendas and summaries for key meetings and company events.

Internal Enablement :

Update internal decks, slides, and documents to reflect current initiatives and KPIs.

Manage vendor lists, track performance, and optimize the tech stack for efficiency.

Maintain and update the companys organizational chart.

Strategic & Operational Support :

Track and report on OKRs and KPIs, aligning with leadership on company-wide goals.

Support logistics for board meetings, events, and off-site sessions.

Coordinate internal communications and announcements.

Continuous Improvement & Innovation :

Research and implement AI tools or software to streamline workflows.

Drive process improvements and increase operational efficiency.

Qualifications : Experience :

3+ years in executive assistance, internal operations, or project management roles.

Experience in fast-paced environments such as startups or high-growth organizations.

Skills :

Strong proficiency in Microsoft 365 (Teams, OneDrive, SharePoint, Excel) and Google Workspace.

Experience managing documentation systems and organizing digital workflows.

Excellent communication and meeting management skills.

Highly organized, proactive, and solutions-oriented with strong problem-solving skills.

Familiarity with Asana, Power BI, or similar tools is a plus.

What Success Looks Like :

Clear, accessible, and well-organized internal systems.

Seamless coordination of meetings and follow-ups.

Anticipation of needs and proactive problem-solving.

Streamlined workflows supported by innovative tools and automation.

Opportunity :

This is an exciting opportunity to help shape the internal operations of a growing organization. If youre strategic, self-driven, and passionate about process improvement, this role offers the chance to make a meaningful impact across teams while supporting company-wide efficiency and growth. Apply now!

Application Process :

To be considered for this role these steps need to be followed :

Fill in the application form

Record a video showcasing your skill sets