Patient Care Coordinator, HHA ManagerVisiting Nurse Services Westchester • White Plains, NY, US
Patient Care Coordinator, HHA Manager
Visiting Nurse Services Westchester • White Plains, NY, US
1 day ago
Job type
- Full-time
Job descriptionSchedule and coordinate home health aide assignments based on client needs, staff availability, and care plans. Communicate effectively with home health aides, clients, and families to confirm appointments and address any scheduling concerns. Monitor and adjust schedules to accommodate changes in client needs or staff availability, including managing last-minute requests or cancellations. Maintain accurate records of scheduling activities, client care plans, and staff hours in the EHR. Collaborate with clinical and administrative team to ensure continuity of care and alignment with treatment plans. Assist in the onboarding and training of new home health aides, ensuring they understand scheduling protocols and client needs. Act as a point of contact for home health aides to address questions, concerns, and feedback related to their schedules. Ensure compliance with regulatory requirements and company policies regarding scheduling and client care. Analyze scheduling patterns to improve efficiency and maximize resource utilization. Oversee the implementation and utilization of EVV systems within the home health agency. Ensure that home health aide visits are accurately recorded and verified using electronic systems on a daily basis. Assist aides with the technology, and ensure that patient care is documented properly and efficiently. Ensure accurate and timely entry of visit data, including start and end times, patient interactions, and services provided. Ensure that discharge summaries are initiated promptly upon a patients discharge from a home care service and primary care provider is notified within 24-48 hours. Ensure that the discharge summary is included in the patients electronic health record (EHR). Maintain accurate records of communication with patients, family and home health aides including complaints and incidents. Participate in quality improvement initiatives. High school diploma or equivalent; an associate degree in healthcare administration or related field is preferred. Previous experience in scheduling, coordination, or administration within a healthcare setting is desirable. Familiarity with home health care services and understanding of client needs. Strong organizational skills and attention to detail, with the ability to manage multiple priorities. Excellent communication and interpersonal skills, with a focus on customer service. Proficient in HHA exchange scheduling software and Microsoft Office Suite. Ability to work independently and as part of a team. Availability to be on-call every other week. Medical, Dental, Vision Pension Life Insurance Tax Deferred Annuity Short and Long Term disability Tuition Reimbursement Generous Paid Time off benefits
Patient Care Coordinator, HHA Manager
VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier Home Health organization in the Hudson Valley Region.
The Patient Care Coordinator is responsible for managing various aspects of patient care. The intake process, ensuring a smooth and efficient communication and flow of information while providing excellent customer service. Oversight of daily operations of home health aide services such as supervision of home health aides, ensuring Electronic Visit Verification (EVV) compliance, initiating discharges, scheduling / coordination of home health aide services and collaborating with clinicians and families to ensure that clients receive timely and appropriate care in their homes.
Great opportunity for growth, kind and caring culture, comprehensive benefits package!
"We Take Care of Our People"
Key Responsibilities :
Intake :
- Address patient inquiries and concerns with empathy and professionalism.
- Provide clear information regarding services and the intake process, including required documentation and procedures.
- Collect and verify patient information, including medical history, demographic details, and insurance / payment information.
- Enter patient information accurately and in a timely manner into electronic health records (EHR) systems.
- Collaborate closely with nursing staff and administrative teams to ensure an efficient intake process and start of services.
- Identify and resolve issues related to patient intake, such as discrepancies in information or scheduling conflicts.
- Provide support to patients in navigating the healthcare system.
- Maintain patient confidentiality and adhere to HIPAA regulations.
Oversight of daily operations of home health aide services :
Qualifications :
This is a Hybrid Position.
Salary : $24-$26 per hour
Benefits :
Powered by JazzHR
Compensation details : 24-26 Hourly Wage
PId103ab68e912-31181-37922058
Create a job alert for this search
Patient Care Coordinator • White Plains, NY, US
Related jobs Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more 
Opportunities with Optum in the Tri-State region .CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group).
Come make a difference in the lives of people who t...Show more
Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the prem...Show more Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more 
The employee will be directly responsible for managing a caseload of 20 individuals with chronic physical health, mental / behavioral health, and social needs.
The primary goal of the employee will be...Show more Opportunities with Optum in the Tri-State region.CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group).
Come make a difference in the lives of people who turn to...Show more Opportunities with Optum in the Tri-State region .CareMount Medical, ProHEALTH New York and Riverside Medical Group).Come make a difference in the lives of people who turn to us...Show more 
We are seeking an experienced Coordination Supervisor to oversee and lead a team of coordinators within our home care agency.
The ideal candidate will have at least five years of experience in the h...Show more Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more 
RN Care Coordinator – Inpatient Units - Westchester Hospital - Days.NewYork-Presbyterian Westchester Hospital provides access to primary care physicians and specialists from Columbia Doctors,...Show more
Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier Ho...Show more Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more 
Brooklyn Audiology Associates is looking for professional and motivated Customer Service Representatives.The ideal candidates will demonstrate a passion for solving customer issues, have a previous...Show more Patient Care Coordinator, HHA Manager.VNS Westchester, A Destination Employer, has an exciting opportunity for a Patient Care Coordinator in our White Plains, NY headquarters! We are the premier H...Show more
Healthcare Coordinator
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
Patient Care Coordinator / Medical Assistant
Optum • Huntington, NY, US
Full-time
Last updated: 20 days ago • Promoted
Patient Care Coordinator, HHA Manager
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
Patient Care Manager
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
Patient Services Coordinator
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
Care Coordinator
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
HH+ Care Coordinator
Economic Opportunity Council of Suffolk Inc • Central Islip, NY, US
Full-time
Last updated: 5 days ago • Promoted
Associate Patient Care Coordinator Floater
Optum • Copiague, NY, US
Full-time
Last updated: 6 days ago • Promoted
Associate Patient Care Coordinator
Optum • Rockville Centre, NY, US
Full-time
Last updated: 20 days ago • Promoted
Coordination Supervisor (Home Care)
ABConsulting BK NYC LLC • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Clinical Care Coordinator
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
Patient Services Representative
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
Care Management Coordinator
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
RN Care Coordinator - Inpatient Units - Westchester Hospital - Days
NewYork-Presbyterian • Bronxville, NY, US
Full-time
Last updated: 13 days ago • Promoted
Medical Care Coordinator (White Plains)
Visiting Nurse Services Westchester • White Plains, NY, US
Part-time
Last updated: 1 day ago • Promoted
Medical Care Coordinator
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted
Patient Care Coordinator
Brooklyn Audiology Associates • New York, NY, US
Full-time +1
Last updated: 1 day ago • Promoted
Patient Case Manager
Visiting Nurse Services Westchester • White Plains, NY, US
Full-time
Last updated: 1 day ago • Promoted