Instructional Designer

Our restaurants are only the tip of the flame. If you’re looking for a fast paced, innovative and welcoming workplace then a career with our Corporate Familia is right for you.

What’s in it for you!

• Hybrid work schedule (2 days a week in the office or fewer depending on the position)
• Competitive pay and bonus
• Medical + Dental + Vision Insurance
• 401(K) Plan with match and immediate vesting
• Flexible Spending Accounts
• Vacation + Sick Pay + 12 Paid Holidays
• Dog friendly office
• Amazing office culture
• Free El Pollo Loco food (Dine Out Card) + Restaurant Discount
• Discounts on theme parks, movie tickets, sports events, hotels and more.

POSITION PURPOSE :

The Instructional Designer will design and create engaging learning activities, course content, e-learning resources, on-the-job and instructor-led training programs in support of field operations learning and development.

This position collaborates with subject matter experts, applies instructional design theories and methods, and is solely responsible for managing EPL’s Learning Management System - Pollo Zone.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Develop and execute learning strategies and programs.
• Leverage multimedia tools to drive engagement, enhance the learning process, and facilitate knowledge retention.
• Manage Pollo Zone content for strategic design, functionality, and content updates.
• Evaluate individual and organizational development needs.
• Design and deliver e-learning courses, workshops, and other training assets.
• Film and edit training videos as needed, based on feedback from field operations subject matter experts.
• Develop and create training resources for field operations and maintain / update systems training environment and library of training resources to align with operational excellence standards.
• Maintain digital asset management including file management and distribution.
• Collaborate with the internal team and actively participate in project briefings.
• Track, monitor and provide updates for all assigned projects.
• Train stakeholders in how to use learning technologies.
• Work with technical team to troubleshoot problems reported by users.

QUALIFICATIONS EDUCATION, EXPERIENCE, LICENSE / CERTIFICATIONS :

To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

The requirements listed below are representative of the education and / or experience required.

Education / Work Experience :

AA degree required, Bachelor’s degree preferred. Minimum 2 years’ experience in an Instructional Design role or relevant experience.

License / Certifications :

Possess and maintain a valid driver’s license.

Knowledge, Skills, and Abilities :

• Writing, training, and / or web / graphic design experience a must
• Comprehensive understanding of instructional theory and learning management systems
• High level of proficiency with technology including Microsoft Office Suite applications, HTML, Adobe Captivate, Articulate Storyline, Video Editor, animation software, customized database applications, and internet research tools.
• Ability to establish and maintain vendor relationships.
• Ability to read, write, and interpret complex reports, documents, and correspondence.
• Ability to effectively communicate with internal and external business partners.
• Ability to prioritize and plan work assignments and work under pressure of frequent and tight deadlines.
• Adept at managing and prioritizing competing time sensitive requests while working well in a team atmosphere that may be under pressure.
• Ability to exercise independent judgment on matters of significance to the company
16 days ago