Talent.com
Integrated Schoolhouse, Inc
IT Support SpecialistIntegrated Schoolhouse, Inc • Cincinnati, Ohio, United States
IT Support Specialist

IT Support Specialist

Integrated Schoolhouse, Inc • Cincinnati, Ohio, United States
30+ days ago
Salary
$50,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description
About the Job

About us:Integrated Schoolhouse was the vision of a highly experienced and technology-savvy group of educators and technology specialists who believe technology should be a positive, non-threatening experience that fits the needs of students and teachers alike. Technology should be an accessible tool, not a costly, cumbersome nightmare that works only periodically. Stable, functioning networks, well managed IT solutions, and effective training of personnel for consistent system performance are the reasons Integrated Schoolhouse exists.

The support technician reports to the President who is also the lead network engineer and will work closely with client locations to support infrastructure systems and devices. Will work in both educational and business environments. This role will also work closely with the President on larger projects for clients as well as assist in helping onsite techs and locations as well.

Responsibilities/Job Summary:
  • Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk, phone, email, text notification, and in person, and carefully documents requests and tracks progress through resolution and end user satisfaction.
  • Demonstrated strong IT problem-solving and interpersonal communication skills.
  • Ability to quickly build rapport and project a calm, patient demeanor in stressful situations.
  • Understanding of common IT systems, software, hardware, peripherals, and troubleshooting methods.
  • Ability to assist and train end users to solve problems and increase their self-reliance.
  • Eagerness to learn.
  • Ability to work independently, manage multiple tasks and priorities, diligently address difficult problems, and quickly adapt to business needs.
  • Reliable transportation and ability to drive to various clients in greater Cincinnati.
  • Must be adaptable, flexible, with a growth mindset.
  • Will support various locations and also help support onsite techs as needed as well.

Educational Requirements:
  • B.A. or B.S. degree in technology related field preferred; Associate degree in technology would be considered.

Current working job knowledge/proficiency in:
  • Experience with Mac, iPad, Windows, and Chromebooks.
  • Experience with Mobile device management systems.
  • Experience with Office 365 and Google admin.
  • Basic understanding of windows server management.
  • Network switch experience a plus but not required.

Equal Opportunity Employer.

No phone calls. No recruiters.

Please submit resume with salary history and requirements.Applications without this will not be considered.

Experience:
  • 4-5 years experience in technology support position preferred.
  • Reliable work history.
  • Ability to get FBI and CBI Background Checks, Safe Parish Training, and Drug Screening.

Job Type: Full-time

Salary: $50,000-$55,000

Benefits:
  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.

Schedule:
  • Monday to Friday.

Work Location: In person and remote based on the needs that week.

    Create a job alert for this search

    IT Support Specialist • Cincinnati, Ohio, United States

    Similar jobs

    Compliance Specialist

    Careers Integrated Resources IncCincinnati, OH, United States
    Full-time

    A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.IRI has built its reputation on exce... Show more

     • Promoted

    Become a Surrogate – Give the Miracle of Life & Earn Up to $115,000 from Home!

    Giving Tree SurrogacyVerona, KY, US
    Full-time +1

    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi... Show more

     • Promoted

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPACrittenden, Kentucky, us
    $15.00 hourly
    Remote
    Part-time +1

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

     • Promoted

    Work From Home

    Remote JobsWilliamstown, KY
    Remote
    Full-time

    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

     • Promoted

    Event Operations Specialist Full Time

    Answers in GenesisWilliamstown, KY, United States
    Full-time

    Event Operations Specialist Full Time.The Event Operations Specialist will support and assist the Sr.Manager and Manager of Attraction Event Operations in scheduling, planning, facilitating, and ex... Show more

     • Promoted

    Information Technology_USA - USA_Analyst

    Pacer GroupCincinnati, OH, United States
    Full-time

    Short Term Disability Case Associate.Location: Cincinnati, OH (Hybrid/Remote).Manage end-to-end short term disability claims process.Evaluate medical and claim documentation for eligibility decisio... Show more

     • Promoted

    25U Signal Support Systems Specialist

    Army National GuardHamilton, OH
    Part-time

    Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp... Show more

     • Promoted

    Senior IT Strategic Sourcing Representative - Vendor Management

    Great American Insurance GroupCincinnati, OH, United States
    Full-time +1

    Senior Strategic Sourcing Representative.Working for a leader in the insurance industry means opportunity for you.Great American Insurance Group's member companies are subsidiaries of American Fina... Show more

     • Promoted

    Earn $60K–$160K While Helping a Family Grow

    Roots SurrogacyWilliamstown, KY, US
    Full-time

    Looking for a meaningful way to earn significant income while doing something truly impactful?.Surrogacy with Roots offers one of the most supported and well-compensated journeys available.Base com... Show more

     • Promoted

    Manager, IT Audit

    AAA Club Alliance, Inc.Cincinnati, OH, United States
    Full-time

    AAA Club Alliance is hiring for an IT Audit Manager to join our Internal Audit team! The IT Audit Manager leads and supervises multiple, concurrent technology-focused engagements, including IT gene... Show more

     • Promoted

    Delivery Driver - Flexible Schedule

    DoorDashDry Ridge, KY, United States

    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

     • Promoted

    Cortex & Cloud Sales Specialist

    Palo Alto NetworksCincinnati, OH, United States
    Full-time

    At Palo Alto Networks, we're united by a shared missionto protect our digital way of life.We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge techn... Show more

     • Promoted

    Technical Support - Part Time Fully Remote

    LCS - London Computer SystemsCincinnati, OH, United States
    Remote
    Part-time

    Job DescriptionJob DescriptionOnly available to candidates working from the Greater Cincinnati, OH areaAre you the resident expert for all things tech among your family and friends? Are you looking... Show more

     • Promoted

    Remote Legal Specialist

    Micro1Dent, Ohio, US
    Remote
    Full-time

    Contract Review & Negotiation.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthc... Show more

     • Promoted

    IT Field Service Technician

    Kinettix Inc.Cincinnati, Ohio, United States
    Full-time
    Quick Apply

    Department: Information Technology.Reports to the IT Manager / Field Operations Lead.The IT Field Service Technician is responsible for delivering on-site technical support across a broad range of ... Show more

    Billing & Customer Support Specialist

    Remote VACincinnati, OH, United States
    Full-time

    Billing & Customer Support Specialist About Us:Join a dynamic organization dedicated to delivering excellence in customer service and operational efficiency.We are seeking a passionate Billing ... Show more

     • Promoted

    Drive with DoorDash - Flexible Schedule

    DoorDashDry Ridge, KY, United States

    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ... Show more

     • Promoted

    Inside Sales Specialist

    DanaherCincinnati, OH, United States
    Full-time

    Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?.At Mammotome, one of Danaher's 15+ operating companies, our work saves liv... Show more

     • Promoted

    Sr. Client Service & Product Support Specialist

    Automatic Data ProcessingFlorence, KY, United States
    Full-time

    Client Service & Product Support Specialist.Thrive on providing exceptional service?.Like a fast paced and collaborative work environment?.If so, this may be the opportunity for you.Read on and dec... Show more

     • Promoted

    IT Support Engineer I Hybrid, Remote & Onsite

    blueAlliance ITCincinnati, OH, United States
    Remote
    Full-time

    A leading managed services provider in Cincinnati is seeking a Support Engineer I to deliver technical support by phone and through a ticketing system, while working on-site as needed.The role invo... Show more