Client Engagement Advisor- Safari Solutions

The Client Engagement Advisor will be motivated with a competitive spirit and personal drive to enable successful client outcomes. Success is defined by cultivating a collaborative working environment with the focus on business development, client engagement and service delivery. The ability to articulate a technology strategy based on the client's business requirements is critical.

Duties :

• Manage the growth of existing client accounts
• Build a prospect pipeline to drive new business through referrals
• Assist in the development of sales material and client quarterly business reviews
• Assist with technology partner relationships, communication, and marketplace evaluation
• Develop relationships with key customer contacts
• Manage client contract renewal discussions
• Act as the client point of contact for key accounts
• Naturally curious, eager and proactive to take on new challenges
• Be comfortable with change as Safari's business continues to evolve and expand
• Maintain a client first attitude
• Resourceful and adept at shifting gears in a fast-paced work environment
• Comfortable working with a dynamic team of internal stakeholders
• The willingness to work with cross functional teams and departments in a matrix style work environment
• Proactive and independent self-starter with a "can do" attitude with minimal guidance
• Incorporate AI tools into day-to-day tasks to create efficiency and speed
• Excited about technology
• Knowledge of telecommunication services is helpful but not required

Knowledge, Education, Skills and Abilities :

Excellent written and verbal communication skills

The ability to engage with technical and non-technical team members

Develop and nurture long-term client relationships

Able to work in a fast-paced environment with an entrepreneurial mindset

Naturally curious and eager to take on new challenges

Ability to manage multiple priorities, multiple client requests and to meet deadlines

Ability to work in a dynamic / pressurized environment while effectively managing concurrent issues