Manager, Marketplace Channels (Woonsocket)

Manager, Marketplace Channels

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

CVS Health is on a mission to transform healthcare. With a shared purpose to bring our heart to every moment of your health, we are building new ways to care for our communities, leveraging our brick-and-mortar footprint of 10,000 stores. At the heart of this strategy lies the privileged relationships between our colleagues and our customers. As we seek to simplify a complex healthcare system for the patients we serve, while providing meaningful work that differentiates us from other retail employers, empowering our people plays a critical role to business success.

As the Manager, Marketplace Channels, you will focus on delivering the day-to-day operations and driving strategic growth levers for CVS Health's 3rd Party Marketplace business. It involves cross-functional collaboration, P&L ownership, and driving innovation in digital merchandising and customer experience. This role requires great intellectual curiosity to delve into the retail business results, and understand what trends are emerging in the market, on a category, brand, and SKU level such that we are continuously optimizing the experience and offerings on marketplace platforms.

Primary Job Duties & Responsibilities

Strategic Planning : 30% of time

• Supports project level work against short- and long-term strategy for 3rd Party Marketplace partners including assortment plans, pricing strategies, promotional calendars, and technology enhancements.
• Develops and nurtures strong relationships with cross functional partners including front store category management, digital product, engineering, legal, procurement, and marketing.
• Analyzes overall Delivery Marketplace business. Understand performance and market trends. Forecast business financials based on performance, new launches, and market trends.
• Manages the relationship between assigned 3rd party vendors, setting up contact negotiations, working on SOWs and managing relationship during the duration of the contract.
• Assigns appropriate timelines and accountabilities for items, empowering the team to drive action steps to completion.
• Leverages thought partners (Senior leaders, corporate partners, peers, team, etc.) as needed to gain feedback, insights and alignment to drive projects forward
• Navigates ambiguity and change to achieve goals despite potential obstacles. Builds replicable process where there is none.
• Aligns teams to establish, update and maintain a clear set of actions including interdependencies needed to achieve overall goals.
• Support the delivery of strategic initiatives and KPI performance.

Delivers Results Through Execution : 40% of time

Drive Innovation : 30% of time

Essential Qualifications and Functions

The successful candidate will have a strong work ethic, be a self-starter, and able to be highly productive in a dynamic, collaborative environment. The ideal candidate will have the following knowledge / skill / ability :

Skill In :

Ability to :

Preferred Qualifications

Education

Anticipated Weekly Hours

40

Time Type