Program Analyst

Program Analyst

Location : Remote & On-Site (New Mexico Counties as Required)

Clearance : Public Trust eligibility (FEMA background check)

Position Type : Full-time Contingent Upon Award

Program : FEMA Hermits Peak / Calf Canyon Claims Office Technical Support

About the Role

We are seeking highly experienced Program Analysts  to support FEMAs Hermits Peak / Calf Canyon (HPCC) Claims Office. This position plays a central role in evaluating complex documentation verifying losses conducting high-level policy and eligibility analysis and producing defensible written productsincluding appeals recommendations and determination memorandum support.

This is a high-impact analytical role supporting claimants affected by the Hermits Peak / Calf Canyon Fire and subsequent flooding. The work requires precision policy mastery strong writing skills and the ability to manage a fast-paced high-volume caseload.

Key Responsibilities

Claims Analysis & Documentation Review

Conduct detailed reviews of Proofs of Loss (POLs) supporting documents valuations and financial records.

Verify the accuracy completeness and eligibility of submitted losses under the Hermits Peak / Calf Canyon Fire Assistance Act and 44 CFR 296.

Identify documentation gaps inconsistencies or misapplications of policy and issue Requests for Information when necessary.

Valuation & Eligibility Assessment

Apply established valuation principles to evaluate claimed losses and calculate recommended compensation amounts.

Confirm documentation supports claimed loss categories and ensure qualified amounts do not exceed allowable limits.

Duplication of Benefits Analysis

Identify analyze and prevent duplication of benefits from insurance FEMA programs settlements grants or other funding sources.

Document methodology and decision-making clearly and accurately for government review.

Written Technical Products

Prepare high-quality written memorandums including :

Determination memorandum support

Appeals analyses

Technical review memorandums

Bulleted issue and fact summaries

Ensure all writing is clear accurate well-cited policy-compliant and supported by substantial evidence.

Appeals Support

Review assemble and assess administrative records for completeness and relevance.

Conduct comprehensive analysis of claimant appeals to determine whether policy was applied correctly.

Draft in-depth appeals recommendations reflecting sound reasoning and accurate policy interpretation.

Coordination & Communication

Interact professionally with claimants FEMA staff internal teams and external stakeholders.

Clearly explain program policy eligibility requirements and documentation standards.

Support quality control processes and escalate issues as needed.

Systems & Reporting

Maintain case documentation in the governments system of record with strict accuracy and timeliness.

Track case progress manage deadlines and contribute to weekly / monthly reporting as required.

Qualifications :

Education : High School Diploma required

Experience :  1 - 10 years of combined experience in :

Claims or case processing

Loss verification and valuation

Eligibility review benefit calculation or adjudication

Appeals analysis quality control or audit functions

Policy implementation or regulatory compliance

Disaster recovery insurance adjusting or financial review

Technical Skills :

Deep understanding of documentation standards and valuation principles

Ability to assess complex losses and evaluate financial / technical data

Strong analytical skills with excellent attention to detail

Communication :

Exceptional writing skills; ability to produce clear defensible memorandums and analyses

Strong verbal communication; ability to explain policy to claimants and staff

Technology :

Proficiency with claims management systems databases and digital workflow tools

Preferred Experience

FEMA or federal disaster recovery program experience

Insurance adjusting or financial loss assessment background

Legal regulatory or policy analysis experience

Prior work with wildfire or flood-related damage claims

Work Environment & Travel

Hybrid remote / onsite work depending on operational needs.

Travel may be required to FEMA offices and sites within :

San Miguel Mora Santa Fe Taos Sandoval Rio Arriba Colfax and surrounding counties in New Mexico.

Additional Information :

This position is contingent upon contract award.

BryceTech offers a full range of benefits including competitive salary a comprehensive health plan including dental and vision coverage company-paid life & disability insurance policies 401(k) plan with company match and an educational reimbursement program.

All your information will be kept confidential according to EEO guidelines.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Project / Program Management,Program Management,Data Collection,Military Experience,Microsoft Powerpoint,Earned Value Management,Sharepoint,Microsoft Project,Budgeting,DoD Experience,Financial Management,Contracts

Department / Functional Area : Public Health

Experience : years

Vacancy : 1