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Customer Service Representative
Customer Service RepresentativeRichard Miller Insurance Agency LLC • Richland, WA, US
Customer Service Representative

Customer Service Representative

Richard Miller Insurance Agency LLC • Richland, WA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Competitive salary
  • Donation matching
  • Flexible schedule
  • Health insurance
  • Paid time off

Benefits / Perks

  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
  • Job Description

    We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

    Responsibilities

  • Answer customer questions via phone, email, and in-person
  • Assist clients with new quotes, updating policies, payments, and other services
  • Schedule appointments and maintain calendar
  • Maintain detailed records of client interactions
  • Review audits and / or policies
  • Collaborate with colleagues to provide comprehensive customer service
  • Qualifications

  • Knowledge of insurance products
  • High school diploma / GED required, Bachelors degree preferred
  • Excellent customer service skills
  • Highly organized with strong time management skills
  • Familiarity with Microsoft Office and other software applications
  • Create a job alert for this search

    Customer Service Representative • Richland, WA, US

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