DIRECTOR OF PRIMARY CARE OPERATIONS VALUE-BASED CARE

Director Of Primary Care Operations Value-Based Care

Oversee day-to-day operations of primary care clinics, ensuring high-quality, efficient, and patient-centered care. Develop and implement operational strategies that support value-based care objectives, including risk adjustment, care coordination, and chronic disease management. Collaborate with clinical and administrative leaders to standardize workflows, improve access, and reduce unnecessary utilization.

Lead the execution of value-based care initiatives, including ACOs, Medicare Advantage, Medicaid, and commercial risk contracts. Monitor and improve performance on quality metrics (e.g., HEDIS, STAR ratings, CAHPS) and cost / utilization benchmarks. Partner with analytics teams to interpret data and drive actionable insights for population health management.

Manage and mentor clinic managers and operational staff, fostering a culture of accountability, innovation, and continuous improvement. Facilitate cross-functional collaboration between providers, care teams, and support services to achieve shared goals.

Support budgeting, forecasting, and financial performance of primary care operations and value-programs. Align operational priorities with payer contract requirements and incentive structures. Champion initiatives to improve patient engagement, access, and satisfaction. Support provider well-being and retention through operational efficiencies and resource alignment.

Bachelor's degree in Healthcare Administration, Business, Nursing, or related field required; Master's degree preferred. Minimum 7-10 years of progressive leadership experience in healthcare operations, with at least 3 years in a value-based care environment. Experience managing multi-site primary care operations strongly preferred.