Operations Coordinator / Field Manager (Woodbridge)

Job Description

Job Description

Operations Coordinator - Woodbridge - Immediate Start

Current DCJS 01E registration is required. Prior military, law enforcement, and private security experience is highly desired.

Must have reliable transportation within the Northern Virginia area. Current positions open are Full-Time.  Apply now!

Must work nights, weekends ( Friday / Saturday / Sunday ), and holidays.

Position Summary :

The Coordinator is responsible for planning, coordinating, directing and managing all day to day Operation of the Franchise. The Coordinator will assist the Director in managing efficiency ensuring the Franchise’s Operations and services run smoothly and effectively. Flexible availability is a must to align with the needs of the business requiring some overnights, weekends and holidays as needed. Exhibits good Customer Service while working with Clients and making presence known among our current business portfolios. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.

As an Operations Coordinator, responsibilities include :

• The coordinator will be responsible / accountable for the overall quality of service to assigned accounts / clients.
• Developing officers / Supervisors for success to impact Client service quality; i.e. : hiring, training, scheduling, site instructions, oversight, Coaching, and communication, etc.
• Works alongside the Director through the hiring, onboarding process and officer reviews.
• Works to continuously improve the processes, quality of service, and operational efficiency.
• Supports and oversees officer continued development and performance management.
• Daily review of activity and incident reports, communicating needs accordingly between clients and upper management.
• Assist Fleet Manager with overseeing maintenance and condition of all equipment.
• Organizes and hosts weekly Coordinator meeting to establish operational priorities, conduct delegation review, and resolve client issues.
• Notifies Director of issues in the field, or internally, for timely leadership follow up.  Monitors company policies, procedures through spot checks and inspections.
• Responsible for fostering a positive working environment through feedback and recognition programs.
• Communicates with the Directors.

Soft Skills :

Requirements :

Powered by JazzHR

c3IYMnxzht