Administrative Assistant- Manager

Candidate Profile

• This is a fully onsite role, requiring presence in the New York office five days a week.
• The position involves direct management of Executive Assistants (EAs).
• The organization is seeking a strong, proven leader with excellent people management and communication skills.
• The ideal candidate should have experience managing a team of approximately 30 to 60 people.
• Background in Financial Services is preferred; however, candidates from other industries will also be considered.

Duties :

The Admin Manager will oversee administrative professionals either within the New York office or across two business-aligned areas of the firm. Reporting directly to the Global Head of Administrative Operations, this individual will be responsible for recruitment, onboarding, performance management, compensation management, workforce planning, and leadership development for administrative staff. They will manage coverage needs across teams to ensure seamless support and operational efficiency. The Admin Manager will also engage regularly with executives and key stakeholders to anticipate business needs and align administrative support accordingly. In addition to daily oversight, this individual will partner on strategic initiatives that elevate the administrative function and ensure alignment with the firm s long-term goals. This is a highly visible role, requiring both strong people leadership and the ability to execute on forward-looking projects.

Talent Acquisition & Onboarding

Lead recruitment and selection processes for New York or business-aligned administrative staff, partnering with hiring managers and external talent partners.

Oversee onboarding for new hires, including structured 30-, 60-, and 90-day integration plans.

Ensure consistent execution of offboarding procedures.

Performance Management & People Development

Manage the full performance management cycle, including goal-setting, mid-year and year-end reviews, and developmental feedback.

Gather and synthesize executive input for performance discussions.

Recommend compensation decisions in partnership with HR and business leadership.

Identify and implement training, development, and growth opportunities to strengthen the admin talent pipeline.

Partner with HC Business Partners to provide coaching and support as needed.

Leadership & Team Oversight

Directly manage Team Leads and Executive Assistants, providing coaching, feedback, and professional development.

Foster a high-performing, collaborative team culture across the assigned business areas or the New York office.

Organize team-building and engagement initiatives to encourage collaboration and retention.

Serve as a trusted advisor to EA Managers, Business Managers, and Office Operations on HR and administrative matters.

Workforce Planning & Coverage

Conduct regular reviews of headcount, workload, and overtime to maintain appropriate staffing levels.

Provide strategic recommendations that balance operational needs with financial considerations.

Oversee EA coverage, including executive assignments, backup support, and long-term coverage planning.

Cross-Functional Collaboration & Strategic Initiatives

Partner with business leaders to ensure administrative support is aligned with strategic priorities.

Collaborate with admin managers across other regions to share best practices and implement efficiency-enhancing processes and technologies.

Work closely with internal functions (HR, Finance, Office Operations, etc.) to ensure smooth rollouts of new policies and procedures.

Support and lead strategic initiatives, as identified by the Global Head of Administrative Operations, to enhance scalability, efficiency, and professional development opportunities within the administrative population.

Committee & Program Oversight

Provide oversight and support for administrative committees and working groups.

Ensure committees align with broader goals and contribute to engagement, career development, and continuous improvement.

Skills :

Provide with all subs :

Current Location and ability to meet location requirements

Work Authorization status

Availability to Start / upcoming vacations

Interview Method Used (video or in-person only) prefer over telephone interview

Technical Vetting Summary (if applicable who conducted it, what was assessed)

Relevant Experience Overview (brief explanation of why the candidate is a strong fit)

Resume Gaps or Job-Hopping Explanation

Note any employment gaps and provide explanation if available)

Call out any short stints, indicating whether the roles were contract or full time

Motivation & Interest / Why the candidate is looking for a new opportunity

Skills

7 10 years of progressive administrative management experience, preferably within financial services or a professional services environment.

Demonstrated success in managing and developing large, diverse administrative teams.

Strong background in talent management, including recruiting, performance management, and career development.

Proven ability to balance day-to-day operational oversight with strategic planning and execution.

Excellent relationship-building skills, with the ability to influence and partner effectively across senior business leaders, HR, and cross-functional teams.

Experience with workforce planning and managing coverage models in a dynamic, fast-paced environment.

High level of professionalism, discretion, and judgment in handling sensitive information.

Strong communication, organizational, and problem-solving skills with a track record of driving efficiency and process improvements.

Education :

Bachelor s degree is a plus, though not required; strong professional experience in administrative management will be equally valued.