Associate Customer Service Representative Everyday Banking

Associate Customer Service Representative

Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking.

CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.

Find out why we're the #1 financial services company to grow YOUR career. Apply today.

In this role you will :

• Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
• Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
• Escalate questions and issues to more senior employees

Required Qualifications :

Desired Qualifications :

Job Expectations :

Training Schedule :

You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.

Training class starts on 12 / 1 / 2025 for 7 weeks. Training hours are 8 : 00 a.m. - 4 : 30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.

We're open Monday through Saturday 7 : 00am - 7 : 00pm. Your regular work schedule will be based on business need.

Compensation :

Starting rate $20.00 per hour

Posting Location(s) : 3201 N 4th Ave, Sioux Falls SD 57104

Posting End Date : 29 Oct 2025

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Wells Fargo Recruitment and Hiring Requirements :

Req Number : R-496996