Consultant Relations Executive

About Blue Cross

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us.

How Is This Role Important to Our Work?

The Consultant Relations Executive serves as an intermediary between Blue Cross Blue Shield MN and the national, regional, and local consulting firms, who work with employers in our market. The Consultant Relations Executive is also responsible for consultant messaging on the BCBS Association and Consortium programs and solutions. The Consultant Relations Executive will work to build and maintain strong relationships and trust with the targeted consultant leadership and individual consultants, encouraging partnership with our company and sales team, and developing greater alignment and opportunities in the market. They will also serve as our company contact to answer questions and resolve any issues that arise between us and consultants. They will collaborate with internal teams, such as sales, operations, underwriting, claims, and customer service, etc. to align the delivery of the insurance product and services with the client’s goals and objectives.

A Day in the Life:

• Develop a broad network of contacts across national, local and regional consulting houses and maintain strong relationships with them through regular communication, meetings and presentations.
• Create and manage a process and mechanism to routinely distribute important information and insights to consulting houses and consultants to support their awareness of BCBSMN capabilities, including legislative and regulatory updates and changes, market solutions, vendor details or changes, upcoming agent trainings, medical policy updates, etc.
• Serve on BCBS Association (BCBSA) and Consortium Health Plan (CHP) Consultant and Channel Relations Committees and Meetings as our company’s primary representative.
• Coordinate and attend broker, consultant, and industry events.
• Lead creation and maintenance of materials used to educate consultants on BCBSMN, BCBSA, CHP and other partner capabilities and programs in consultant meetings, programs, and events.
• Monitor and report on the progress and status of client projects and renewals, and proactively address any risks or issues.
• Work closely with Sales, Product and Operational teams in maintaining and developing products, services and administrative capabilities that allow us to better meet their needs and differentiate us in the marketplace, including products and services that enhance the consultant or consulting house experience with our company.
• Seek new opportunities to grow and expand existing broker and consultant relationships and generate referrals and leads for new business.
• Lead creation and maintenance of materials used to educate consultants on BCBSMN, BCBSA, CHP and other partner capabilities and programs in consultant meetings, programs, and events.

Nice to Have:

• Bachelor's degree
• Knowledge of Blue Cross and affiliates products.
• Successful sales and/or health plan experience.

Required Skills and Experiences:

• 7+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Currently possess or will acquire a Minnesota health and life license within 60 days of starting the consulting sales job.
• Strong knowledge of the types of insurance products and services available in the industry, funding arrangements, government regulations, health care cost drivers and trends, health care cost management, our competition’s product offerings and new developments
• Excellent intuition of understanding customer expectations and "sense of urgency" resulting in the ability to influence the organization to meet and exceed customer expectations.
• Demonstrate building and maintaining strong professional relationships.
• Excellent communication, negotiation and interpersonal skills, and ability to build rapport and trust with external and internal stakeholders.
• Ability to establish matrix partnerships and follow through on expectations.
• Strong problem-solving, and project management skills
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Overnight travel as required.

Role Designation:

Hybrid Remote

Role designation definition: Teleworking is working full time remote. Hybrid is a combination of working onsite and remotely. Onsite is full-time onsite.

Make a difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.