Patient Access Representative

Schedule : Full-time

Pay Rate : $25 / hr

Openings : 3–5

Start Date : Early January (post-holidays)

Interview Process : SparkHire video interview + in-person / virtual

Background Requirements : Must pass BRC + drug screen

Systems : Epic preferred

Overview :

We are looking for 3–5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.

Responsibilities :

• Greet, register, and assist patients during check-in and check-out.
• Verify insurance eligibility, demographics, and benefits.
• Enter and update patient information accurately in Epic.
• Assist with scheduling appointments, referrals, and procedure orders.
• Provide exceptional customer service to patients, families, and clinicians.
• Answer phones, respond to inquiries, and ensure timely patient flow.
• Follow hospital policies, HIPAA regulations, and departmental workflows.

Qualifications :