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Operations Program Manager

Operations Program Manager

MarkforgedWaltham, MA, US
11 days ago
Job type
  • Full-time
Job description

Operations Program Manager

Markforged is leading the digital transformation of manufacturing by revolutionizing how engineers and manufacturers create and innovate. Our unique platform combines software, advanced materials (including cutting-edge metal and composite technologies), and industrial 3D printers to deliver strong, functional parts for various industries. We empower customers to overcome supply chain complexities, reduce costs, and accelerate innovation by producing high-performance tools, fixtures, prototypes, and end-use parts in-house.

What You Will Do :

  • Manage day-to-day operational execution across multiple global and domestic contract manufacturers to ensure timely delivery of finished goods.
  • Support supply chain activities including demand planning, procurement coordination, and production scheduling.
  • Act as a central point of contact between internal stakeholders (engineering, quality, logistics, customer support) and external suppliers.
  • Track program timelines, risks, and deliverables using project management tools and ensure alignment across cross-functional teams.
  • Assist in implementing and improving operational processes, helping drive efficiency, quality, and cost improvements.
  • Support quarterly business reviews with contract manufacturers by preparing performance data and supplier scorecards.
  • Analyze supply chain performance metrics and provide data-driven insights to improve planning, execution, and cost control.
  • Contribute to Sales & Operations Planning (S&OP) activities by maintaining supply inputs and supporting scenario planning.
  • Support product ramp-up and transitions through close collaboration with engineering and manufacturing teams.
  • Drive smaller-scale improvement projects or workstreams under guidance from senior operations leadership.

What You Have :

Education & Experience :

  • 35 years of experience in operations, supply chain, or program / project management roles.
  • Familiarity with manufacturing processes, supplier management, or hardware product lifecycles.
  • Strong organizational skills with experience managing complex timelines and multiple stakeholders.
  • Ability to communicate clearly and effectively across technical and non-technical teams.
  • Proficiency in Excel, project management tools (e.g., Asana, Smartsheet, or MS Project), and ERP systems.
  • Analytical mindset with experience working with data to drive decision-making.
  • Bachelor's degree in Operations, Supply Chain, Engineering, Business, or a related field.
  • Technical Expertise :

  • Proven experience sourcing additive manufacturing materials (e.g., powders, filaments, photopolymers).
  • Strong track record of hardware sourcing, including production machinery and tools.
  • Solid understanding of additive manufacturing technologies is a plus.
  • Skills :

  • Strong negotiation, supplier management, and cost analysis skills.
  • Strong command of Sage ERP, Arena PLM, and Netstock ERP (highly preferred)
  • Ability to travel locally and internationally (up to 10%).
  • Preferred Qualifications :

  • Knowledge of ISO, REACH, RoHS, and related compliance frameworks
  • Experience with sustainability and circular economy practices in procurement.
  • Exposure to lean manufacturing and cost modeling techniques
  • Help us reinvent manufacturing. We are reinventing manufacturing so that engineers can build anything they imagine. We are one team that wins together! You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.

    Perks & Benefits :

    For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!

    To all recruitment agencies : Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

    Markforged is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability.

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