Guest Service Agent
WHO YOU ARE
You love being the person others can rely on, the go-to. Youre great at anticipating needs, and others feel like youre always one step ahead because what they need is done before they even have to ask.
You like to stay busy, and when guest traffic slows, you always find other work to be done. Practical and approachable, you take pride in a well-groomed appearance while working in an upscale environment.
WHAT YOU DO
You welcome every guest to the hotel with a smile, and as an ambassador for the hotel, you make sure they are taken care of with a sense of urgency.
Check ins and check outs, answering phone calls, taking orders, and holding conversations are all part of your day to day.
WHERE YOU WORK
Find the right balance of inspiration and wellness in the heart of Mississippi's capital city at The Westin Jackson. With an ideal location in the heart of downtown, we're within walking distance of the Mississippi Museum of Art, Federal Courthouse, Planetarium and the historic music and arts theatre, Thalia Mara Hall.
The Jackson Convention Complex, which features over 300,000 square feet of flexible meeting and exhibit space for convention attendees, is just a block away, and events at the Mississippi Coliseum are only one mile away.
Our convenient location makes our hotel a favorite stay for business and leisure travelers alike.
WHY YOURE HERE
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.*
Apply for Guest Service Agent
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