CRM Business Operations Manager

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work – we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact.

Your Role :

As the CRM Business Operations Manager, you'll be working with some of the industry's brightest minds to drive global CRM / CDP business operations, optimize user lifecycle management processes, and support key sales channels with data-driven strategies. Basically, you'll ensure that our CRM systems aren't just software—but living, breathing ecosystems that help us know, serve, and retain our customers across the world.

Basic Qualifications

• Bachelor's degree or above in Marketing, Information Systems, Data Analytics, or related field
• 8+ years of experience in CRM / CDP operations, sales support, or customer lifecycle management
• Proficiency with CRM tools like Salesforce, Microsoft Dynamics, or other CRM systems
• Strong data skills in Power BI, Excel, and SQL
• Ability to work with global cross-functional teams and communicate in both English and Chinese fluently

Preferred Qualifications

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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