Delinquent Collections Officer

Job Description

This vacancy is within the Sanitation Division.

Salary Grade : 11 Salary Range : $19.52 - $31.43 / hour depending on experience FLSA : Nonexempt

Essential Functions :

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Attempts to collect delinquent real estate, personal property taxes and other fees in accordance with applicable codes, laws, rules, regulations, standards, policies and procedures; amends and records Fieri Facias (FI FA); conducts a pre-levy site visits; notifies taxpayer as required; conducts non-judicial tax sales; may administer other means of collection such as levies; delivers bank levies to financial institutions for seizure of funds; and prepares legal advertisements.

Researches, investigates, and analyzes tax inquiries; utilizes government systems and databases, various internet search engines, and tax map queries to assist in investigations; conducts detailed owner search to ascertain ownership of property; researches data; verifies legal codes and exemptions; prepares for site visit; reports and analyzes data; and verifies personal property returns for ownership and tax identification.

Performs field inspections of personal, commercial, residential and special use properties; posts writ of FIFA prior to transfer of liens; photographs physical and economic characteristics of properties; identifies potential properties for tax sale; makes recommendations for bank levies; resolves complex problems such as senior citizens exemptions, structures and businesses that no longer exist, new businesses with no parcel identification number, and incorrect fair market values; and documents, analyzes, interprets, and evaluates information obtained from site visit.

Performs customer service functions; receives and responds to inquiries from taxpayers / debtors, attorneys, trustees, mortgage companies and bankruptcy court employees; answers questions, provides information and assistance; initiates problem resolution; and assists attorneys in court during bankruptcy proceedings as required.

Minimum Qualifications :

High school diploma or GED required; two years of experience in collections, banking or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required : Must possess and maintain a valid Georgia driver's license.