Job Title
Performs a variety of clerical duties in conjunction with consumer loan servicing. Coordinates the preparation of loan / lease titles in compliance with policies and procedures, regulatory guidelines, and investor standards by gathering and reviewing necessary documents and information within designated time frames to secure our lien. Pull and review DMV inquires. Communication with staff, customers / clients, RAMS, dealers, DMV's, legal, risk, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to perfect our lien.
Basic Qualifications - High school diploma or equivalent - Typically three to five years of related experience
Preferred Skills / Experience - Basic reading, writing, mathematical and calculator skills - Effective verbal and written communication skills - Proven customer service skills - Ability to identify and resolve exceptions and to interpret data - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Benefits : Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $20.00 - $22.50
Documentation Specialist • Oshkosh, WI, US