Boat Manager

Boat Manager

The Boat Manager supervises the Boat & ATV Department within a BPS or Free-Standing Store location to include sales, finance, service, parts, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.

Essential Functions :

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Meets or exceeds all financial plans as set by the Company.
• Executes all Sales plans as directed by the Company.
• Exhibits the highest standards of leadership and coaches all Outfitters to achieve their potential.
• Opens and closes the store (Free Standing Only)
• Manages inventory (days on lot, non-currents, used, parts, shrinkage and physical inventory scan results).
• Maintains product presentation standards for Boat Department or Dealership as set by the Corporate Office.
• Staffs the Boat Department with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, and coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
• Resolves customer and associate issues; consistently strives to improve NPS scores.
• Performs supervisory responsibilities in accordance with the Company's policies and applicable laws, including : interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
• Maintains their facility to the standards set throughout the company. (Free Standing Only)
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers' needs, making product recommendations based off of this analysis promoting programs including, but not limited to CLUB Membership.
• ALL OTHER DUTIES AS ASSIGNED.
• Maintains TMBC shop and service area in accordance with company policies.

Experience / Qualifications :

Knowledge, Skills, and Ability :

Travel Requirements :

Physical Requirements :

Independent Judgement :

Full Time Benefits Summary : Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.