Key Account Executive-West

For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.

Smartsheet is looking for an Account Executive, Key Accounts (KAE) to play a key role in executing our Large Enterprise sales strategy to rapidly expand a defined set of Global 2000 accounts. This position will nurture, retain and upsell a subset of Smartsheet's top customers. The main goal is to become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. The Key Account model is anchored on developing account-specific approaches with deliberate strategy, ongoing executive and IT cadence, and persistent long-term vision.

KAE's will need to form a strategic perspective for each one of their accounts. This will include obtaining a deep knowledge of the target customer's business objectives, market positioning, growth plans, and partnership expectations. They will also orchestrate deals and long-term plans that align with a mutually beneficial strategy while leading their customers through an enterprise sale's complex process and multiple steps.

The KAE will act as a visionary and rally both their customers and internal constituents on key initiatives. They will influence their extended Smartsheet team and align with internal leaders. Because KAE's touch so many parts of the business, they should be confident and command respect from both their clients and their coworkers while demonstrating a strong executive presence.

This high-profile role will work to cover a small number of named accounts in the US and will report to the Regional Director of Key Accounts.

You Will :

• Exceed quarterly and annual software and services sales quotas\Execute a complex, solution-based sales process encompassing multiple groups within a Global 2000 account
• Prospect, approach, and establish executive business and IT relationships with ongoing cadence to ensure strong support and alignment with your target accounts
• Clearly articulate the value of Smartsheet offerings both strategically and financially
• Develop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business lines
• Evangelize Smartsheet's unique business, solution, and functional value
• Curate custom offerings that drive more value for key accounts, helping to sell more effectively and retain long-term relationships
• Align the customer's strategy the overall account strategies that enable sales velocity by partnering with Value Strategist, Solutions Engineer, Customer Success Manager, and Enterprise Sales Representative
• Collaborate with different teams, such as Product, Marketing, Services, Finance, Operations, etc. to ensure the customer's needs and expectations are properly met
• Drive negotiations with a keen sense of timing, strong persuasion skills, and the confidence to hold their ground and push back when necessary
• Effectively forecast sales opportunities, while tracking and using critical metrics that predict sales success
• Use Smartsheet in the execution of daily sales activities
• Track all relevant sales activity using the company's CRM platform
• Other duties as assigned
• Travel as needed

You Have :

Current US Perks & Benefits :

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range $165,000—$190,000 USD

Get to Know Us :

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

Equal Opportunity Employer :

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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