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General Manager

General Manager

Bowland, HeadPinz & FastTraxFort Myers, FL, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

General Manager  Lead the way in creating exceptional guest experiences at HeadPinz Fort Myers!

As the General Manager, you'll oversee daily operations, inspire a high-performing team, and ensure every corner of our entertainment center delivers excellence.

This hands-on leadership role requires adaptability, vision, and a passion for operational and service standards.

Key Responsibilities Drive Results :

  • Set and enforce operational standards to ensure superior guest satisfaction and team performance.

Inspire Leadership :

  • Motivate, coach, and develop team members, fostering a culture of growth, accountability, and respect.

    • Ensure Safety :

  • Respond swiftly to emergencies, prioritizing guest and employee well-being.

    • Streamline Operations :

  • Oversee day-to-day activities, including opening, closing, scheduling, and inventory management.

    • Maintain Excellence :

  • Uphold facility cleanliness, safety, and appearance standards.

    • Optimize Performance :

  • Continuously evaluate and enhance processes for efficiency and service delivery.

    • Collaborate Across Teams :

  • Partner with maintenance and technical teams to ensure proactive maintenance and timely repairs.

    • What You Bring Proven Leadership :

  • Minimum 2 years of successful management experience, ideally in entertainment, hospitality, or a related industry.

    • Customer-Centric Mindset :

  • Passion for delivering memorable guest experiences and empowering team success.

    • Strategic Problem-Solving :

  • Strong critical thinking skills and the ability to navigate challenges effectively.

    • Adaptability :

  • Thrives in a fast-paced, dynamic environment while staying focused on priorities.

    • Strong Communication :

  • Builds positive relationships with team members and guests alike.
  • Education & Qualifications Must be 21+ years of age.
  • High school diploma required; Associate's degree in Business, Hospitality, or a related field preferred.
  • Familiarity with operational and safety procedures in high-volume environments.
  • Minimum of 2 years of successful management experience, ideally in the restaurant, entertainment, or hospitality industry.
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    General Manager • Fort Myers, FL, US