Job Details
West Des Moines - West Des Moines IA
Full Time
Description
Director of Operations
At Wolfe EyeClinic we create Better Vision for a Better Life.
Job Summary :
The Director of Operations is responsible for the daily management and direction of patient-centric safe efficient and profitable execution of all services in assigned clinic locations and to perform data analysis to improve processes and business results.
Duties Include :
- Leads and models expectations for each assigned clinic location to create a successful organized and efficient business.
- Oversees management in assigned clinic locations. Conducts regular meetings with managers provides coaching to implement safe and efficient and patient services.
- Implements and updates clinic-wide operational policies and SOPs to meet the delivery of high-quality patient services. Ensure education for all staff.
- Implements the organizations confidentiality and patient privacy procedures. Ensures all staff are appropriately trained and comply.
- Evaluates clinic staff effectiveness and performance. Recommends appropriate staffing levels to promote safe and efficient patient care.
- Analyzes data prepares reports and makes recommendations to improve processes and patient flow patterns to increase efficiency and productivity.
- Resolves patient concerns to improve patient satisfaction in the clinic.
- Manages provider templates schedules and rotations to other sites.
- Assists with the development of new provider schedules templates and onboarding of new providers.
- Works harmoniously with surgical facilities throughout Iowa to establish OR block times.
- Reviews costs and budget allocations and recommends adjustments for annual forecast or budget.
- Analyzes evaluates and makes recommendations regarding equipment and facilities.
- Performs additional duties as assigned.
Requirements :
Bachelors degree and a minimum of 5 years management experience in a clinical setting.Ability to analyze and document complex business processes make effective decisions under pressure think analytically and be a problem solver by gathering and interpreting relevant data and information.Excellent leadership and communication skills to improve employee performance and resolve patient service issues.Knowledge and understanding of HIPAA and other medical requirements.Effective decision-making skillsOccasional meeting attendance outside normal business hours will be required.Travel :
Ability to travel within the state of Iowa is required.If you are interested in being part of a quality driven organization while receiving a competitive wage and benefits package (health dental 401k paid time-off etc.) please apply.
Qualifications
Requirements :
Bachelors degree and a minimum of 5 years management experience in a clinical setting.Ability to analyze and document complex business processes make effective decisions under pressure think analytically and be a problem solver by gathering and interpreting relevant data and information.Excellent leadership and communication skills to improve employee performance and resolve patient service issues.Knowledge and understanding of HIPAA and other medical requirements.Effective decision-making skillsOccasional meeting attendance outside normal business hours will be required.Required Experience :
Director
Key Skills
Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning
Employment Type : Full-Time
Experience : years
Vacancy : 1