AT&T Customer Service Representative

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

Vendex Inc., is a premier marketing leader, proudly working alongside AT&T initiatives, delivering cutting-edge telecommunications solutions and unmatched customer care. We're expanding our team with enthusiastic AT&T Customer Service Representative who are passionate about providing exceptional service and building meaningful customer relationships in a fast-paced, rewarding environment.

As an AT&T Customer Service Representative, you will be equipped with essential training skills in customer engagement and sales to be able to assist customers with all their service requests. The AT&T Customer Service Representative will confidently represent AT&T’s industry-leading wireless offerings while delivering thoughtful support and account management. If you’re personable, ambitious, and eager to make an impact, this opportunity offers a strong foundation for a thriving career in telecom.

Key Responsibilities of the AT&T Customer Service Representative

• Engage directly with customers, initiating meaningful conversations to uncover their wireless service needs
• Deliver personalized support to guide customers through their wireless plans, billing details, and device features
• Quickly establish trust with customers to assist them with their wireless sales orders
• Stay informed on wireless offerings, promotions, and service protocols to confidently present value to customers
• Collect actionable feedback and insights from interactions to enhance service delivery strategies and outreach efforts
• Demonstrate a continuous focus on improving customer satisfaction