Junior Customer Service Officer

A company is looking for a Junior Customer Service Officer with German PM.

Key Responsibilities

Provide excellent customer service to dedicated customers

Support customers along the whole OTC process and monitor order fulfillment

Manage customer complaints and ensure proper documentation in the system

Required Qualifications

Bachelor or Master degree

First relevant professional experience in sales administration and / or business customer service roles is an advantage

Experience with the SAP system, mainly in the SD module, is an advantage

Fluent in English and German

Ability to work in an international environment