Desktop Support Engineer – Part time

Job title : Desktop Support Engineer Part time

Experience : 7-10 years

Work Arrangement : Remote

Job summary :

We are seeking a skilled Desktop Support Engineer with 7-10 years of experience to join our team. The ideal candidate will provide proactive technical support for desktop systems with a primary focus on deploying laptops for new users and ensuring timely resolution of IT issues. Strong experience with Microsoft Azure is critical for managing and supporting cloud-integrated desktop environments.

Key Responsibilities :

• Deploy configure and set up laptops for new users ensuring seamless onboarding.
• Troubleshoot and resolve hardware software and network issues for desktops and laptops.
• Install configure and maintain operating systems software applications and updates.
• Provide 24 / 7 on-call support to address and resolve technical issues promptly.
• Manage IT inventory including hardware and software assets.
• Collaborate with global teams to support IT infrastructure during night shift hours.
• Administer and troubleshoot Azure-based desktop virtualization Azure Virtual Desktop and related cloud services.
• Configure and support Azure AD for user authentication and device management.
• Monitor and optimize Azure-based desktop environments for performance and security.
• Document technical issues resolutions and processes for future reference.
• Ensure compliance with organizational IT policies and security standards.
• Perform system upgrades patches and preventive maintenance.
• Support remote desktop tools VPNs Azure Virtual Desktop and enterprise applications.
• Escalate complex issues to higher-level support teams when necessary.

Required Skills and Qualifications :

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Part-time

Key Skills

Mac Os,Active Directory,Desktop Support,Computer Networking,Mobile Devices,Windows,Remote Access Software,SCCM,Help Desk,Operating Systems,Remedy,Troubleshooting

Experience : years

Vacancy : 1