General Characteristics Manages and controls the processing of programs and peripheral equipment on mainframe and/or distributed computer systems to ensure the highest levels of service and system availability are attained.
Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available.
Assists in job set-up.
Performs problem identification, escalation and resolution.
Communicates status of operations to allow for immediate response to service disruptions.
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Production Support Analyst • Tallahassee, FL, US
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