General Manager

Jimmy John’s General Manager – JJSA INC

Reports To :

The General Manager will report to their Area Manager

Job Overview :

Oversees all aspects of operation at the store level. Manages both costs of labor and food while providing superior customer service and product.

Responsibilities and Duties :

• Oversees and manages all staff, delegating tasks and positions.
• Creates and manages the weekly employee schedule.
• Confirms that all corporate compliance standards are followed at all times.
• Verifies that all orders are prepared with 100% accuracy.
• Prepares all products and ensures proper levels of preparation are maintained.
• Hires and trains any necessary staff members.
• Handles necessary daily paperwork.
• Counts all inventory weekly and prepares weekly reports.
• Handles and resolves any customer issues and complaints.
• Handles any emergency situations (weather, robbery, injuries, etc.).
• Audits the store regularly to “hospital clean” standards.

Qualifications :