North Dakota Eligibility Worker

A company is looking for an Eligibility Worker (Call Center).

Key Responsibilities

Provide exceptional customer service and support for various Economic Assistance programs

Assess client needs and provide information and referrals to agency or community resources

Determine eligibility and authorize benefits, conducting interviews and analyzing verifications

Required Qualifications, Training, and Education

Eligibility Worker I : One year of relevant work experience or completion of a two-year associate degree program

Eligibility Worker Technician : One-year certificate program or 90 semester hours of a bachelor's degree

High school diploma or GED with three years of relevant work experience in related fields

Three years of a combination of education and experience as listed above

Successful completion of FBI criminal history record check and fingerprinting