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Practice Opening Manager

Practice Opening Manager

MDVIPMission Viejo, CA, US
3 days ago
Job type
  • Full-time
Job description

Practice Opening Manager

MDVIP is seeking a Practice Opening Manager to lead the seamless onboarding of new physician affiliates into our growing national network. In this high-impact role, you'll own the full practice opening lifecycle from contract signing through the first 90 days post-launch and ensure every new MDVIP physician is set up for success from day one.

If you're a proactive, detail-obsessed project manager with healthcare experience and a passion for making a difference, we want to meet you.

You'll oversee up to 30 physician practice launches per year, driving performance across key metrics, including, On-Time Opening Rate, Milestone Completion, Issue Resolution Speed, Internal Handoff Quality, Physician Satisfaction Score (30 / 90 Days), and Budget Adherence.

Key Responsibilities

Project Management

  • Serve as the primary practice opening leader for physicians establishing a new MDVIP practice.
  • Create and manage detailed project plans, coordinating across departments (marketing, IT, legal, ops).
  • Monitor timelines, milestones, and targets; escalate risks proactively.
  • Deliver regular status updates to internal stakeholders and physician offices using Smartsheet, Jira, or similar tools.
  • Partner closely with Member Enrollment team to deliver project results in support of practice growth.

Physician & Stakeholder Engagement

  • Build trusted relationships with physicians and their teams; lead weekly communications and bi-weekly advisory meetings.
  • Influence physicians to follow MDVIP best practices while respecting and empowering them to run their own businesses.
  • Facilitate onboarding sessions, ensuring clear understanding of milestones, roles, and responsibilities.
  • Address issues swiftly and ensure the physician's voice is central to every decision.
  • Operational Excellence

  • Standardize best practices across implementations while tailoring support to each practice's needs.
  • Lead continuous improvement efforts, identifying process bottlenecks and driving cross-team alignment.
  • In partnership with the Member Enrollment team, ensure a clean handoff to our Success Management team, enabling long-term practice health.
  • Key Competencies

  • Strong track record managing physician or client-facing transitions with multiple stakeholders.
  • You build trust quickly and make complex transitions feel seamless.
  • Excellent communication and executive reporting skills.
  • Ability to manage multiple priorities in a fast-paced, customer-centric environment.
  • Willingness to travel up to 20%, based on launch needs.
  • You are execution driven and never miss a deadline know how to rally teams to stay on track.
  • You thrive in ambiguity and solve problems before they grow.
  • You're always thinking one step ahead for the physician and their patients.
  • Minimum Qualifications

  • Bachelor's degree in Business, Healthcare Administration, or related field or equivalent experience.
  • Five (5) years in implementation / project management, ideally in healthcare, consulting, or franchise models.
  • Preferred Qualifications

  • Experience with concierge healthcare, physician affiliation models, or startup / scaleup environments.
  • Familiarity with Smartsheet, Salesforce, Confluence, or similar project tools.
  • PMP certification or formal project management training.
  • Why Join MDVIP?

    Be part of a mission-driven organization leading innovation in personalized healthcare.

    Drive transformation and growth in a dynamic, fast-paced environment.

    Competitive compensation : attractive base salary complemented by performance-based incentives for eligible roles.

    Comprehensive benefits : health, dental, vision insurance, and retirement plans.

    Professional development : access to ongoing training and leadership development programs.

    Positive work environment : consistently recognized as a Great Place to Work, fostering a culture of collaboration and excellence.

    MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

    If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.

    Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education / training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to, individual performance, business unit performance, and / or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical / prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

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    Practice Manager • Mission Viejo, CA, US

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