Front Desk Receptionist - Volunteer

Job Description

Job Description

Position Title : Front Desk Receptionist

FLSA : Part-time (20-25 hours / week), unpaid volunteer

Schedule : Monday – Thursday 10 a.m. – 3 p.m.

Location : Downtown San Diego

Why this job?

• Set Schedules (have the same days off every week)
• Parking Allotment or MTS Transit Pass
• Opportunity to gain firsthand experience in a nonprofit environment
• Exposure to external stakeholders, community partners, and civic leaders
• Develop professional skills in customer service, office administration, and stakeholder engagement
• Be part of a mission-driven organization making a visible impact in Downtown San Diego

Position Summary

Under the direction of the Chief Operating Officer (COO), and Vice President of People & Culture , the Front Desk Receptionist will serve as the primary point of contact for guests and callers. This is a high-volume, highly visible role that assists in the day-to-day coordination of schedules, meetings, and visits from external partners. The Front Desk Receptionist must be proactive in anticipating needs and addressing unforeseen developments, enabling team members to operate as efficiently and effectively as possible in service of the organization. This individual must demonstrate a high degree of discretion, integrity, and confidentiality. The ideal candidate enjoys engaging with people, thrives in a support role, and takes pride in keeping things running smoothly.

Essential Job Functions & Duties

Required Qualifications, Skills, and Abilities

Pre-employment Requirements

This position is contingent on successfully passing a :

Core Attributes

About the Downtown San Diego Partnership

Recognized by the San Diego Union Tribune as a 2023 Top Workplace in San Diego, the Downtown San Diego Partnership (DSDP) is a nonprofit organization that serves as the principal voice and driving force behind the economic prosperity and cultural vitality of Downtown San Diego through membership, advocacy, public services, and community investment. The organization’s nearly 300 members, representing a variety of business sectors including real estate, technology, banking, law, defense, insurance, communications, energy, and tourism are committed to nurturing a Downtown that benefits the entire San Diego region.

It also serves as the managing organization for several special districts and charitable foundations including the Property and Business Improvement District – otherwise known as Clean & Safe – which provides essential public services in the 275 blocks of Downtown San Diego. Through these programs, we have provided enhanced services in maintenance, safety, beautification, and homeless outreach, supported business promotion and retention, and improved the quality of life on behalf of Downtown’s neighborhoods for more than 20 years.

Our Clean & Safe program is committed to serving the following neighborhoods : Cortez Hill, Columbia, Marina, City Center, East Village, and the Gaslamp Quarter that make up Downtown San Diego. The 24 / 7 Operations consists of maintenance services along the public right of way, beautification efforts along with security and outreach services. This includes sweeping, trash removal, doggy bag dispenser refill, tree trimming, pressure washing, graffiti, gum, and sticker removal. The Clean & Safe Operations is committed to providing great customer service along with providing a cleaner and safer downtown to our stakeholders and residents.

In all, these programs provide an annual contractual budget of approximately $13 million annually.

To learn more about our work in these areas, please visit : www.downtownsandiego.org

Our Values

Our Commitment to Diversity, Equity, and Inclusion

At the Downtown San Diego Partnership, we are an organization that attracts and empowers diversity throughout our workplace and in the communities we serve. We value and celebrate the whole person and the lived experience that makes each of us unique. We strive to foster a safe environment, both internally within our organization and externally towards the communities we engage with, in which we encourage all voices to be heard and amplified as needed. We know our strengths come from championing our differences and acknowledge that each person deserves a voice and a seat at the table. Our ability to feel or be united through inclusion will result in better discussions, decisions, and outcomes that will allow us to advance the economic prosperity and cultural vitality of Downtown San Diego.

DSDP is an Equal Employment Opportunity employer. The Downtown San Diego Partnership provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.